eProcurement Systems Administrator/Business Analyst

University of Chicago
16 Oct 2019
29 Oct 2019
Job role
Contract type
Full time

About the Unit

Responsible for the daily operation of the University's purchase–order shopping and invoicing application, including ongoing maintenance for new users, departments, and suppliers; workflow and form creation. Responsible for developing processes and procedures to increase efficiency and enhance the user experience.

Job Family

Information Technology

Responsible for the design, implementation, and maintenance of new and existing applications, systems architecture, and network infrastructure. Ensures operation and security of all servers and networks. Configures, installs, maintains and upgrades applications and hardware for the organization's infrastructure and for end–user devices.

Career Track and Job Level

Business Systems Analysis

Acts as a liaison between the IT group and business units for the development and implementation of new systems and enhancement of existing systems. Evaluates new applications and identifies systems requirements. Evaluates new IT developments and evolving business requirements, and recommends appropriate systems alternatives and/or enhancements to current systems.

P2: Requires knowledge and experience in own discipline; still acquiring higher–level knowledge and skills. Builds knowledge of the organization, processes and customers. Solves a range of straightforward problems. Analyzes possible solutions using standard procedures. Receives a moderate level of guidance and direction.

Role Impact

Individual Contributor


The job liaises between the IT group and business to support the development and implementation of new systems and enhancements of existing systems. With moderate guidance, evaluates new IT developments and evolving business requirements, and uses elementary knowledge of University systems to recommend appropriate systems.

1) With moderate direction from others, conducts business process analyses, needs assessments, and preliminary cost/benefits analyses. Uses basic understanding of applicable business processes, systems, and industry requirements., 2) Implements functional, system, and program specifications. Assists in revising existing system logic difficulties as necessary, under the direction of more experienced colleagues., 3) Supports the IT development group in building new systems and enhance existing systems. Assists in coding, testing, debugging, and implementing software solutions. Prepares documentation on system enhancements and/or alternatives., 4) Administers new IT developments, keeps up with evolving business requirements, and uses knowledge of University systems to recommend appropriate systems alternatives and/or enhancements to current systems., 5) Performs other related work as needed.

Unit–Specific Responsibilities

1) Manages the University's eProcurement and invoicing application (via Jaggaer) for users, suppliers, catalog management, and purchase order and invoice problem support.

2) Ensures that application data is accurate and up–to–date within and between environments (test and production).

3) Acts as the liaison between the University user community and service provider related to technical and functional system issues.

4) Coordinates with central administrative units to identify and implement enhancement to the system that will improve processing efficiency.

5) Manages internal University maintenance application for new users and departments.

6) Establishes and determines appropriate access for users and customizes settings depending on individual, role, departmental, or organization needs for use of the system.

7) Manages University marketplace messages, communications, website, and support information. Answers majority of Level II (business–critical) and significant portion of Level III (IT–critical) questions pertaining to the University eProcurement application.

8) Manages and maintains the eProcurement supplier database and integration data element from other source systems.

9) Communicates program changes and enhancements to various payment and purchasing applications to different groups within the University community and various user groups based on their utilization of the system.

10) Identifies process improvements in the systems.

11) Requests enhancements from external suppliers and internal University IT support to improve the performance of applications.

12) Works closely with Shared Services Training Specialists to create and maintain content for in–person and computer–based training for the eProcurement and invoicing application.

13) Meets with customers to analyze and model business processes and elicit requirements.

14) Creates custom and standard reports available for use by campus within the eProcurement system to report on purchase order or invoice activity.

15) Researches market activity as compared to usage and demand to determine appropriate commodities and materials bundles.

Unit–Preferred Competencies

1) Knowledge and understanding of fundamental purchasing and payment concepts.

2) Communicate effectively and professionally (emphasis on email resolutions).

3) Excellent verbal and written communication skills.

4) Strong analytical skills, problem solving, and organizational skills.

5) Participate as a team player and positively influence group activity.

6) Project management and proven problem solving and analytical skills.

7) Enforce policies/procedures and continuously focus on process improvements.

8) Proficiency in all Microsoft Office applications with advanced Excel and Access skills.

9) Self–starter with ability to work independently with minimal direction.

10) Strong communication and project management skills, with the ability to present to Senior Management.

11) Strong technical writing skills with demonstration of past experience with development of business requirements documentation.

Education, Experience, and Certifications

Minimum requirements include a college or university degree in related field.

Minimum requirements include knowledge and skills developed through 2–5 years of work experience in a related job discipline.

Preferred Qualifications


1) Bachelor's degree in Accounting or Business Administration.


1) A minimum of three years of experience in a large complex organization dealing with the purchasing and payment process.

2) A minimum of three years of experience in data reporting and analysis.

3) Experience in a customer service environment.

4) Experience with interfaces between purchasing, accounts payable, and other financial systems.

5) Knowledge of database design, implementation, and maintenance (especially in FileMaker, Access, and cloud databases).

Required Documents

1) Resume/CV

2) Cover Letter

3) Reference Contact Information

NOTE: When applying for this position, all required documents MUST be uploaded into the RESUME/CV section of the application..

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Staff Job seekers in need of a reasonable accommodation to complete the application process should call or submit a request via Applicant Inquiry Form.

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