Credit Controller - Part time

PURPOSE OF THE POSITION:

The credit controller is responsible for managing customer invoicing and ensuring customer collections are in line with company payment terms. This role requires liaising with various internal and external stakeholders to achieve sound credit management.

MAIN ROLE & RESPONSIBILITIES:

• Reconcile customer accounts and set up new customers;
• Liaise with the Customer Solutions team and Finance to resolve customer issues as they arise;
• Manage customer payment processing on NAV Dynamics;
• Run monthly customer statement;
• Follow up and manage outstanding customer accounts;
• Prepare for weekly customer account health check meetings;
• Review credit best practice on a quarterly basis and provide appropriate solutions;
• Assist with ad hoc tasks/projects as and when required; and

• Ensure key performance indicators are met within established turnaround times (Refer to Appendix 1 - KPI).

SKILLS & EXPERIENCE

• Qualifications and Experience:
• 3 years' experience in credit collection or managing accounts;

• Advanced Microsoft Office skills and sound knowledge of Excel, Word, VPS, MDS; and

• Previous experience with Microsoft NAV Dynamics & MYOB (preferred).

Skills:

• Well-spoken and professional individual with exemplary communication skills;
• Excellent time-management skills and ability to manage multiple priorities;
• Results focused and able to work under pressure to meet specific deadlines;
• Flexible approach and strong problem-solving skills with the ability to adapt to change;
• Positive attitude and a willingness to learn;
• High level of professionalism and confidence to deal with a range of internal and external stakeholders;
• Strong analytical skills and attention to detail;
• Have a strong sense of commitment and ownership in the role;
• Able to work cohesively and collaboratively in a team environment; and
• Adheres to company guidelines and procedures