Credit Controller

£23000 - £26000 per annum
30 Sep 2019
15 Oct 2019
Hannah Scriven
Job role
Credit control
Contract type
Full time

My growing, leading energy business are seeking a Credit Controller with ambition & drive to join a busy finance department; based in Cheltenham. This would suit someone with predominantly Credit Control experience, works well under pressure and is a problem solver. £23,000 - £26,000 depending on experience.

This business offer outstanding benefits, a fantastic working environment who focus heavily on their employees.

Client Details

My client are a leading, global energy organisation who continue to be at the front of their industry. Being a FTSE 100 business, they understand the importance of keeping their employees at the hear of what they do.

They offer on site parking, outstanding benefits and a relaxed working environment. They are seeking a Credit Controller who will be located in their Cheltenham office.


Key responsibilities of the Credit Controller:

  • Processing new account applications, assessing creditworthiness with tools such as Experian and setting of credit limits and payment terms
  • Build and maintain strong relationships with customers to collect overdue payments, manage their payment options and finding appropriate resolutions to their account queries
  • Review credit limits in line with changing risk and/or payment history and releasing, where relevant, customer orders and accounts on holds.
  • Reconciling customer accounts by regularly allocating payments to reduce unallocated cash
  • Maintaining up to date account notes and recording communications with customers
  • Understand, analyse and report on the overall credit risk of their ledger

Working to achieve departmental and individual targets and KPI's to improve performance

  • Measuring performance against KPIs
  • Using problem solving techniques to proactively identify improvements to the way we operate
  • Collaborating effectively with internal teams and field based colleagues to maintain customer accounts and resolving outstanding queries
  • Respond promptly to allocated tasks in the CRM queue to maintain a good level of service to our internal customers.

Other tasks that are reasonably asked, including but not limited to:

  • Sending of copy invoices, proofs of delivery, statements, reminder letters and final demands
  • Contributing to team initiatives and projects
  • Using electronic invoicing platforms and dealing with Proforma payments supported by the Finance Assistant


The successful candidate:

  • Flexible when required
  • Strong communication skills
  • Credit Control experience
  • Strong phone manner
  • Outgoing personality
  • Problem solver
  • Enjoys challenging themselves

Job Offer

  • Competitive salary depending on experience
  • Strong benefit package
  • Outstanding offices
  • Accessible location

Similar jobs

Similar jobs