Sr. Rep, Investor Services Operations
Investor Services Operations - S5 Completes transfer agency operations support activities for clients of high complexity. Serves as lead for one or more teams in support of day-to-day operations, providing work direction and technical assistance on complex matters. Processes distribution payments and facilitates successful completion of NAV and Rate updates on the record keeping systems. Creates fund historical data audits for validation of fund financial reporting. Monitors and reports gain and loss activity. Reviews work of more junior colleagues, answers any questions of higher complexity, and works with clients on a regular basis. Prepares system-generated fund settlement and other accounting reports or templates and conducts general data validation and reconciliation. Reconciles commission and 12b1 invoicing. Facilitates payment to firms and invoicing of asset managers. Researches exceptions and follows through to resolution. Reviews work of more junior colleagues, answers any questions of higher complexity and works with clients on a regular basis. Facilitates federal wire, ACH, and check payments. Researches exceptions and follows through to resolution. Reviews work of more junior colleagues and regularly works with clients. Establishes and maintains fund security master data for funds of moderately or higher complex funds in accordance with department policies and procedures. Reviews work of more junior colleagues and regularly works with clients. Ensures IRS deadlines for information return reporting are met. Assists client with problem resolution in tax related disciplines. Performs routine tax duties by applying IRS rules and legislation to daily functions, including verification of monthly tax mocks, review of form and information return tests, final production year-end data, and timely external reporting to shareholders, IRS and states. Performs independent analysis and preparation of corrected tax forms and information returns. Assists other staff members. Trains staff on current or new procedures. Identifies areas for process improvement and escalates to senior team members. Point of knowledge for other team members regarding IRS regulations and internal processes, applications (including TRS and UDS) and functions. No direct reports. May have work allocation and team lead responsibilities . Helps develop and supports the achievement of team objectives. Associates degree or the equivalent combination of education and experience is required. 5-7 years of total work experience preferred. Experience in transfer agency operations preferred.
BNY Mellon is an Equal Employment Opportunity Employer.
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