BNY Mellon

Rep, Shareholder Services

Recruiter
BNY Mellon
Location
India-Maharashtra-Pune
Salary
Competitive salary
Posted
16 Sep 2019
Closes
19 Sep 2019
Ref
1913201
Approved employers
Approved employer
Contract type
Permanent
Hours
Full time

Shareholder Services - S1 Supports professional and management staff by providing data related to, among others, financial transactions, account information and transaction processing to be used in responses to client inquiries on a daily basis. Processes updates to shareholder accounts. Under direct supervision, assists professional and management staff by responding to phone, email and other inquiries regarding fund information, services and procedures. Provides basic technical assistance to shareholders and assists in responding to straightforward inquiries. Responses are fast, efficient and accurate, and are verified by more senior team members. Corrects straightforward errors in shareholder accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures. Reviews daily open items to ensure proper follow-up and closure. No direct reports. Responsible for the quality and completion of own work. High school/secondary school or the equivalent combination of education and experience is required. Bachelors degree preferred. 0-1 years of total work experience preferred. Experience in financial services preferred.

Qualifications

Bachelor's degree or equivalent

BNY Mellon is an Equal Employment Opportunity Employer.

For further information, and to apply, please visit our website via the “Apply” button below.

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