Customer Service Advisor

Location
Hertfordshire, Watford
Salary
£18000 - £21000 per annum
Posted
16 Sep 2019
Closes
23 Sep 2019
Ref
14046206/001
Contact
Lily O'Mahoney
Contract type
Permanent
Hours
Full time

A medium sized Accountancy company based in the heart of Watford are seeking a Customer Service Advisor to join them on a permanent full time basis. Entry level role with great progression and a competitive salary of £18,000 - £21,000.

They are seeking a hard working confident candidate who has some experience in a Customer Service or Telephone based role. You will be part of a large friendly team and report into a hands on Manager who is willing to offer training.

Client Details

My client are a medium sized Accountancy company who are based in the heart of Watford. They are going through a period of exciting growth and therefore looking to grow their Customer Service team. They offer great training, career progression and a competitive starting salary of £18,000 - £21,000. They look for hard working local candidates who have a background in Customer Service who come across confident on the phone and are keen to progress.

Description

  • Reporting into a hands on Customer Service Manager
  • Dealing with inbound queries over the phone
  • Answering customer queries via email
  • General administration
  • Administering and processing correspondence
  • Prioritising work according to defined service level agreements and the effect on the business

Profile

  • Living local to Watford
  • A background in Customer Service is essential, ideally over the phone
  • Confident telephone manner
  • Hard working person who works well in a team environment
  • Someone who is happy working on different shift patterns

Job Offer

Whats on offer?

- A permanent Customer Service role with great career progression

- Competitive salary of £18,000 - £21,000

- Fun vibrant working environment

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