IT Senior Audit Manager

Citizens Bank
16 Sep 2019
20 Sep 2019
Job role
Contract type
Full time
Experience level


The Internal Audit function at Citizens Bank, as the bank's Third Line of Defense, provides independent assurance to the Board of Directors and executive management on the quality and effectiveness of the bank's governance practices, risk management practices, and internal controls. Senior Audit Managers, direct reports to Audit Directors, are part of the Internal Audit Leadership team and help create and drive the function's key strategies, while managing a portfolio of audit activities and interacting with the bank's senior management team on audits, projects, strategic committees, etc. Senior Audit Managers have a team of Internal Audit colleagues assigned to them and manage the day–to–day work of the colleagues as well as their professional development. The Senior Audit Manager of the Information Technology audit team is responsible for reviewing application and system controls that support business line audits across the bank. The Senior Audit Manager also manages a team of auditors that audit key strategic projects undertaken by the bank, such as system upgrades, the implementation of new systems to support new products, services and monitoring of key corporate–wide strategic business and technology initiatives within Citizens Financial Group. The Enterprise Change team provides independent, objective assurance over the mitigation of project and process risk within the organization's internal control framework and assists business line management by bringing a systematic, disciplined approach to the evaluation and improvement of the effectiveness of risk management, control and governance processes.
Responsibilities Include:
  • Develops, plans, implements, and directs the completion of audit activities for applicable areas of responsibility, based on bank and industry risks
  • Maintains awareness of business strategies and technical advances within the industry. Improves efficiencies in audit coverage and provides the Audit Director with appropriate information regarding the status of the audit plan, issues, strategic business initiatives, etc. that affect the overall goals of the department
  • Reviews and submits audit reports or conclusions for each audit conducted or supported, ensuring reports accurately reflect audit findings documented in audit working papers
  • Develops strong working relationships with business line leaders, predicated on frequent and proactive lines of communication; possesses the ability to understand organizational strategy, objectives, business and technology operating models and proactively advises management in designing an effective internal control environment
  • Development of a professional staff capable of meeting team, departmental and organizational goals; preparing staff to adapt to changes in the corporate environment and motivating them to higher levels of performance


  • At least 10 years of experience with an internal audit function or public accounting firm, preferably within the Banking or Financial Services industry
  • Strong knowledge of project management principles and disciplines; highly proficient in a number of areas including governance, financial and benefits realization, data migration, etc
  • In–depth understanding of enterprise risk, including operational, financial, compliance and information technology risk
  • Excellent verbal and written communication skills
  • Bachelor's Degree required, Master's Degree preferred
  • Relevant certification (e.g. CISA, CISSP, CAMS, CISM, CRISC) strongly desired
Hours and Work Schedule
Hours per Week: 40 Work Schedule: Monday – Friday, 8:00 am to 5:00 pm #LI–KH 1

Why Work for Us

At Citizens, you'll find a customer–centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.

Equal Employment Opportunity

It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer/Disabled/Veteran

Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.

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