Melbourne, Victoria, Australia
Competitive salary
12 Sep 2019
26 Sep 2019
Job role
Your Mission

Our purpose is to provide the intelligent automation platform and services that optimises our business processes through artificial intelligence and Digital Virtual Agents to provide radically simpler customer experiences and banking processes execution.

Here at ANZ, engineering is about delivering a seamless customer experience at scale through working with the rest of the business in an innovative, adaptive and agile way. You will have significant hands on engineering / development experience to drive software delivery excellence and engineering standards for the platform. You will enforce best practices for development teams and help guide the overarching platform architectural needs.

As an Engineering Chapter Lead, you will be responsible for building world class capability in the Engineering area, developing squad members in your Chapter, improving the way we work at ANZ and, as a Squad member, contributing to the accomplishment of the Squad’s mission in designing, building, testing and supporting applications.

Who are you?
  • Known for Getting Stuff Done - I effectively synthesise multiple sources of information and leverage a broad network of connections to relentlessly prioritise and execute
  • An Influencer - I understand that people have diverse opinions and drivers, and I want to understand those to reach a mutually beneficial outcome
  • A collaboration champion - I champion collaboration and builds the expertise, capabilities and engagement of team members that are embedded across multiple squads
  • The customer’s greatest fan - I demonstrate a thirst for better understanding the customer defines the problem and develop solutions through their eyes
  • A knowledge junkie that does stuff with it - I actively seek out market trends, leading practices and innovations in Domain area and rapidly maximise their relevance and opportunity for the organisation
  • Have a good ol’ dose of professional humility - I actively and visibly asks for feedback and role models discussing failures and weaknesses in the interest of learning
  • A Problem Solver - I am energised by tackling complex problems. I use my critical thinking, network, skills, knowledge, and available data to drive better outcomes for our customers and the bank
  • Risk savvy - I build sustainable solutions that protect stakeholders and customers and proactively address risks by role-modelling improvements in the bank’s overall risk and control environment

What you bring to the role
  • Deep expertise in modern development practices and languages such as Python, Node.js, React, Docker, Kubernetes and REST APIs.
  • Deep expertise in working with NLP based Machine Learning models in cloud or on-prem.
  • Proven experience in developing enterprise scale Digital Virtual Agents using Cloud NLP e.g. Dialogflow.
  • Exceptional interpersonal skills, including the ability to inspire, mentor, coach and develop others
  • Experience working with operations and architecture groups developing scalable and supportable solutions
  • An ability to adapt your mentorship style to be a leader to the Engineering squads
  • A proven analytical skills and data-driven decision maker
  • The ability to ask for and give constructive feedback appropriately
  • An ability to nurture the growth of the chapter members to ensure they are continually building their mastery and autonomy
  • The ability to drive collaboration in test driven development approach teams

You will also a combination of the following specialised skills:
  • Experience with continuous integration/delivery. Tooling such as Git/GitHub, Bamboo/Jenkins, Open Shift, Sonar Cube, etc.
  • A thirst and willingness to expand and gain knowledge in new technologies (e.g. Machine Learning / AI)
  • Experience developing, delivering and operating large scale highly integrated systems
  • Experience in processes and technology standards
  • Obsessed with software engineering excellence, new methodologies and leading change