Administrator, Engagement Support Centre, Audit, Cardiff
- Recruiter
- Deloitte
- Location
- Cardiff, Wales, United Kingdom
- Salary
- Competitive salary
- Posted
- 19 Aug 2019
- Closes
- 21 Aug 2019
- Ref
- 6330112
- Job role
- Audit
- Sector
- Accounting - Public practice
Your opportunity
The Engagement Support Centre (ESC) is a specialist 150+ strong team who sit within Deloitte's Audit and Assurance practice, supporting them with a variety of tasks from much needed e-administration, project coordination and financial reporting. It is an incredibly interesting and diverse role that provides the opportunity to be the first point of contact to our client facing teams as they undertake the lifecycle of projects. As a department we support clients ranging from large FTSE100 corporations to the private market industry. In addition to this the ESC is dedicated to driving forward Audit and Assurance by welcoming the sharing of ideas and improvements in an open and honest environment.
We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
Your role
Your role will be to deliver and coordinate efficient, reliable and high quality administrative work in support of our client facing teams across the UK and North West Europe. You will complete and oversee completion of a wide variety of tasks from diary management to financial reporting. We foster a culture of continuous improvement so we will rely on you to develop best practice initiatives that will firmly benefit your colleagues, teams and the client. You will have the opportunity to advance both your technical and soft skills and help champion the use of agile resources within the ESC and wider Audit and Assurance practice.
Responsibilities
•Project planning, progress monitoring and reporting to client teams on a list of set tasks.
•Working closely with our client facing teams, including the use of our UK and International delivery centres.
•Preparing and assisting with email and telephone communications, both to internal and external contacts.
•Arranging and attending internal and external meetings.
•Assisting and monitoring project budgets and finances.
•Using software packages and internal systems to assist with the administration and coordination of the Audit.
•Proactively delegating tasks to other team members and overseeing the completion of tasks in a timely manner.
•Supporting other team members by sharing knowledge and experience.
Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.
Location: Cardiff
Work pattern: This is a permanent contract opportunity.
The role can be worked on a part-time basis.
This is a permanent part time role with the following working patterns available:
•25 - 37.5 hours a week across 4 or 5 days. Hours to be worked between 8.15am and 17.45pm.
•24 hours a week across Monday, Wednesday and Friday. Hours to be worked between 8.15am and 17.45pm.
•25 - 37.5 hours a week across 4 or 5 days during Term Time. Hours to be worked between 8.15am and 17.45pm.
Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we'll try to accommodate.
Your professional experience
•Organisation skills; ability to perform tasks, prioritise work and confidently manage conflicting demands
•Work effectively and proactively under pressure
•Highly adaptable to change
•Excellent customer service skills
•Good communicator, ensuring tasks are clearly understood and taking personal responsibility in dealing with queries to/from client facing teams
•Positive and professional approach to all aspects of work
•Punctual, flexible and responsive to all tasks undertaken
•Strong team player, embracing collaborative working within own team and the wider firm
•Innovative but pragmatic approach to problem-solving
•Attention to detail and the personal motivation to perform to the highest standards
•The ability to use initiative, be proactive and work independently
Academic or Professional Qualifications:
•English and Maths GCSE at grades A to C (or equivalent)
•Microsoft office suite experience, with good Excel skills are particularly valued
•A degree is not essential for this role
Your service line: Audit & Assurance
In an industry best known for looking back, Deloitte looks beyond.
Our Audit & Assurance team understand the most important decisions are the ones we are yet to make. Crafting the future in an informed and clear-sighted way means understanding current conditions, as well as the trends that are shaping tomorrow. That is why we use our expertise in audit to show where things stand now, and to help inform the next step. With the assurance we provide, we help our clients to look ahead with strength and confidence across all of their accounting, regulatory and transaction needs.
Innovation is the key, underpinned by audit quality. You will be joining a diverse team of experts capable of delivering meaningful and durable change for both our clients and our profession.
About Deloitte
Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.
What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways . We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years.
Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work - and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we're looking for:
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.
© 2019 Deloitte LLP. All rights reserved.
Requisition code: 167919
The Engagement Support Centre (ESC) is a specialist 150+ strong team who sit within Deloitte's Audit and Assurance practice, supporting them with a variety of tasks from much needed e-administration, project coordination and financial reporting. It is an incredibly interesting and diverse role that provides the opportunity to be the first point of contact to our client facing teams as they undertake the lifecycle of projects. As a department we support clients ranging from large FTSE100 corporations to the private market industry. In addition to this the ESC is dedicated to driving forward Audit and Assurance by welcoming the sharing of ideas and improvements in an open and honest environment.
We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.
Your role
Your role will be to deliver and coordinate efficient, reliable and high quality administrative work in support of our client facing teams across the UK and North West Europe. You will complete and oversee completion of a wide variety of tasks from diary management to financial reporting. We foster a culture of continuous improvement so we will rely on you to develop best practice initiatives that will firmly benefit your colleagues, teams and the client. You will have the opportunity to advance both your technical and soft skills and help champion the use of agile resources within the ESC and wider Audit and Assurance practice.
Responsibilities
•Project planning, progress monitoring and reporting to client teams on a list of set tasks.
•Working closely with our client facing teams, including the use of our UK and International delivery centres.
•Preparing and assisting with email and telephone communications, both to internal and external contacts.
•Arranging and attending internal and external meetings.
•Assisting and monitoring project budgets and finances.
•Using software packages and internal systems to assist with the administration and coordination of the Audit.
•Proactively delegating tasks to other team members and overseeing the completion of tasks in a timely manner.
•Supporting other team members by sharing knowledge and experience.
Your work, your choice
At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk. We carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. Please speak to your recruiter about the working pattern that works best for you.
Location: Cardiff
Work pattern: This is a permanent contract opportunity.
The role can be worked on a part-time basis.
This is a permanent part time role with the following working patterns available:
•25 - 37.5 hours a week across 4 or 5 days. Hours to be worked between 8.15am and 17.45pm.
•24 hours a week across Monday, Wednesday and Friday. Hours to be worked between 8.15am and 17.45pm.
•25 - 37.5 hours a week across 4 or 5 days during Term Time. Hours to be worked between 8.15am and 17.45pm.
Our team members work a variety of agile working patterns. Tell us what arrangement works for you and we'll try to accommodate.
Your professional experience
•Organisation skills; ability to perform tasks, prioritise work and confidently manage conflicting demands
•Work effectively and proactively under pressure
•Highly adaptable to change
•Excellent customer service skills
•Good communicator, ensuring tasks are clearly understood and taking personal responsibility in dealing with queries to/from client facing teams
•Positive and professional approach to all aspects of work
•Punctual, flexible and responsive to all tasks undertaken
•Strong team player, embracing collaborative working within own team and the wider firm
•Innovative but pragmatic approach to problem-solving
•Attention to detail and the personal motivation to perform to the highest standards
•The ability to use initiative, be proactive and work independently
Academic or Professional Qualifications:
•English and Maths GCSE at grades A to C (or equivalent)
•Microsoft office suite experience, with good Excel skills are particularly valued
•A degree is not essential for this role
Your service line: Audit & Assurance
In an industry best known for looking back, Deloitte looks beyond.
Our Audit & Assurance team understand the most important decisions are the ones we are yet to make. Crafting the future in an informed and clear-sighted way means understanding current conditions, as well as the trends that are shaping tomorrow. That is why we use our expertise in audit to show where things stand now, and to help inform the next step. With the assurance we provide, we help our clients to look ahead with strength and confidence across all of their accounting, regulatory and transaction needs.
Innovation is the key, underpinned by audit quality. You will be joining a diverse team of experts capable of delivering meaningful and durable change for both our clients and our profession.
About Deloitte
Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.
What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.
Beyond the UK: Deloitte North and South Europe
The UK is part of Deloitte North and South Europe (NSE), the second largest member firm in the Deloitte network. Deloitte NSE combines operations in Belgium, Greece, Ireland, Italy, Malta, the Netherlands, the Nordics (Denmark, Finland, Iceland, Norway and Sweden), Switzerland and the UK. Deloitte NSE brings together 2,500 partners and over 40,000 people, combining our unmatched breadth and depth of capabilities in audit and assurance, consulting, financial advisory, risk advisory, and tax and legal across the region. Being part of Deloitte NSE supports our aspiration to be the undisputed leader in professional services and will create more opportunity and growth for our people.
What do we value?
At Deloitte we foster a collaborative culture where talented individuals can produce their best work. We value innovative thinking, diverse insights and a genuinely distinctive level of customer service. We value difference, with respect at the heart of our inclusive culture, and we support agile working arrangements. Hear from some of our people already working at Deloitte in agile ways . We are proud to have earnt a Top 10 place on the 2018 list of Top 30 Employers for Working Families for the eighth consecutive year, and to have been listed in The Times Top 50 Employers for Women for each of the last four years.
Being a Leader at Deloitte
Cultural fit and purpose-led leadership is crucial for Deloitte. Our leaders always set the example and inspire their colleagues. They make quality time for people and take an interest in them. They know what matters to people - both inside and outside work - and value them as individuals; always finding opportunities to develop them while showing respect and appreciation.
We expect colleagues at all levels to embrace and live our purpose and our leadership culture by challenging themselves to identify issues that are most important for our clients, our people, and for society and make an impact that matters. We know leadership comes in all shapes and sizes, but our Leadership Charter helps all of our people understand what we're looking for:
- We live our purpose: we act as a role model, embracing and living our purpose and values, and recognising others for the impact they make
- We develop talent: we develop high-performing people and teams through challenging and meaningful opportunities
- We drive performance: we deliver exceptional client service; maximise results and drive high performance from people while fostering collaboration across businesses and borders
- We believe positive influence can make an impact that matters: we influence clients, teams, and individuals positively, leading by example and establishing confident relationships with increasingly senior people
- We move, together, towards a strategic direction: we understand key objectives for clients and Deloitte, aligning people to objectives and setting priorities and direction.
Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and its registered office at 1 New Street Square, London EC4A 3HQ, United Kingdom.
Deloitte LLP is the United Kingdom affiliate of Deloitte NSE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"). DTTL and each of its member firms are legally separate and independent entities. DTTL and Deloitte NSE LLP do not provide services to clients. Please see www.deloitte.com/about to learn more about our global network of member firms.
© 2019 Deloitte LLP. All rights reserved.
Requisition code: 167919