New Business Renewals (Entry)

Responsibilities and Scope

• Performing variety of structured order management activities with guidance from senior team members, receiving instructions and directions from others, and developing understanding and competence of the overall Quote to Cash process
• Aligning final quotes, purchase orders and order entries to ensure applicable business rules and corporate policies are followed
• Generating, amending and recording orders in ERP systems and supporting alignment to corporate booking policies
• Collaborating with the broader Quote to Cash team and internal stakeholders to create a seamless, efficient end-to-end process and perform work in-line with established Service Level Agreements with internal organizations, e.g. response-time, accuracy, etc.
• Archiving and maintaining customer quote histories and responding to enquiries from other teams / auditors on quotations
• Working with downstream teams to resolve order queries
• Assisting with ad-hoc work and Quote to Cash projects as needed, including, but not limited to process improvement initiatives, process documentation, implementation of internal controls and system changes
• Contributing towards team goals, reporting on progress and analysing the team performance towards operational metrics/KPIs

Education and Experience

• University degree – preferably related to Finance / Accounting – or equivalent experience
• Previous experience working with a relevant business line is an advantage (New Business / Renewals / SaaS)
• Knowledge and Skills
• Fluency in the English language (mandatory)
• Good problem solving skills
• Ability to use different information systems and business applications
• Desire to work in a global shared services centre
• Good knowledge of Microsoft Office (particularly Excel and Outlook)
• Basic appreciation of quotations and orders
• Ability to adapt to a changing environment
• High level of attention to detail
• Ability to independently and to make key decision under pressure
• Good time management and multi-tasking abilities, with an ability to meet multiple deadlines
• Highly organized and motivated team player

Other

• Must have the existing right to work in the country you are applying for
• Ability to travel may be required (up to 10% of the time)
• Ability to work in excess of standard hours to ensure deadlines are met, specifically during quarter end and year end periods