Business Analyst

Recruiter
Virtual MGA
Location
Austin
Salary
Competitive
Posted
22 Jul 2019
Closes
25 Jul 2019
Job role
Accountant
Contract type
Permanent
Hours
Full time
Virtual MGA is in the business of providing a cloud–based transaction platform for facilitating the insurance placement process (rating, underwriting, proposal generation, and policy production) between different insurance professionals. Our clients are Managing General Agents (MGA's) located all across the US, Canada as well as Underwriting Syndicates in London. Our business model is delivered as software as a service. At Virtual MGA, our business analyst serves as the primary liaison between the client and the configuration team to ensure business process requirements are captured correctly and ultimately delivered back to the client. We are looking for an individual with strong skills in workflow analysis, designing and documenting business processes of prospective clients as well as documenting detailed product functional requirements. The candidate must be able to work in a fast–paced environment and be comfortable working with frequent shifts in priorities on multiple concurrent projects. Candidates must be competent in Microsoft Office and demonstrate the ability to deconstruct an Excel spreadsheet. The Business Analyst is an active participant in all phases of the client implementation process and must work collaboratively across multiple stakeholders (configuration analyst, account manager, Q/A, and project manager, as well as the client). To be successful, the candidate must also possess strong general analytical skills, critical reasoning and excellent communication skills. Qualifications Bachelor's degree in Management Information Systems, Computer Science, finance or closely related field preferred5+ years experience as a business analyst (or similar role) with a technology company3+ years of working in a client interaction role (external clients)2+ years working with gathering and analyzing technical requirementsEffective communicator both written and oral and capable of working with distributed teamsExperience in property & casualty insurance is a plusIntermediate to advanced skill with Microsoft ExcelExperience in user acceptance testing of automated processes is a plusProject management experience is a plusExperience in data analytics is a plus Responsibilities The Business Analyst is responsible for gathering requirements for internal software development projects and delivering a technical requirement document that development can then use. The business analyst is also responsible for capturing requirements from the client and creating both a client facing requirements document for client acceptance and a technical requirements document for the configuration team to configure the product. Specifically: Capture, document and update process flows, rating algorithms, business rules, and output documents from client and translate these into both a functional specification and configuration specificationManage multiple client engagements simultaneously and escalating communication when appropriateFacilitating the design of, or capturing the design elements of client product needs in visual mock–upsEnsure delivered product meets client requirements and expectations (2 or 3 simultaneously)Document any client requests for functionality not contained in the current product and create the technical specification for the development team to addressCoordinate with Configuration team to ensure requirement documentation is understoodCoordinate with QA team to ensure complete coverage of requirements by testing teamAfter implementation, work with clients to identify and document change requests and communicate these to the configuration and/or development team

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