Finance Process Improvement Manager - EY Absolute

The Opportunity:  

This is an exciting opportunity to join a fast growing managed service team within EY. This is a new team which is being formed to lead the delivery of a key growth area within our Global Compliance and Reporting (GCR) service. The role will be based in London and focused on on-boarding new clients ahead of client finance function services.
 
The post-holder will be responsible for the transition of processes from a client’s in-house finance function to the EY Absolute portfolio of managed service. This will involve working with clients to gain a deep understanding of their business both strategically and functionally in order to develop an operating model for EY to manage service delivery.  

The post-holder will work with the EY Absolute service delivery team to implement the operating model from initial onboarding through to business as usual ensuring a high quality client experience at all stages of the process.  

Your key responsibilities:

Client scoping and analysis

• Working with the client to gain an understanding of their business
• Documenting all finance and related processes that would be relevant to service delivery
• Identifying any potential issues and process improvements required
• Recommending resolutions to issues

Resource and timeline planning               

• Identifying what resources both the client and EY will need to deliver the client requirements and working with the client to agree an appropriate time frame for transition of responsibilities

Developing the service delivery model

• Formalising processes, timetables and responsibilities both for the client and service team to deliver EY Absolute services.

Initial client setup

• Where appropriate, working with the client to obtain the opening data required to configure the finance system for first time use
• Reviewing and testing the finance system once client data has been uploaded
• Managing any client customisations and integration requirements setting up the client service delivery portal

Ensuring client and service delivery team are briefed and trained

• Ensuring training is provided to both client and service delivery team to ensure high performance service delivery.
• Continuous development of the EY Absolute service
  Identifying opportunities to streamline systems and processes across the client portfolio

Skills and attributes for success:

• Lead on-boarding projects for a portfolio of specific clients, as contracts are initiated
• Proactively work with the clients to understand their current finance processes and identify opportunities for improvement or items that could have been hindering efficiency or compliance
• Develop the transition plan and the subsequent service delivery plan ensuring all stakeholders are aligned and aware of their responsibilities
• Configuration and build of IT systems required including any 3rd party resources used to deliver specific  requirements
• Transition of clients’ in-house finance functions (or part thereof) to the EY Absolute delivery team in the agreed time frame
• Ensuring sufficient resources have been allocated and trained to deliver business as usual
• Provide effective support to the Go to Market Process, giving insight and input to pursuit and pricing decisions as required.

To qualify for this role, you must have:

• Qualified accountant (ACA, ACCA, ACMA)
• Strong finance systems experience
• Finance function knowledge relating to one or more of the following areas (Financial Accounts, Management Accounts, VAT, Corporate Tax, Payroll)
• Strong interpersonal skills with the ability to achieve buy-in from various stakeholders and collaboration of other team members
• The ability to consume large amounts of information and articulate back to stakeholders in a clear concise manner
• Problem solving, questioning mind-set with the view  to continuous improvement in all areas, client and delivery centre
• Organised and the ability to co-ordinate to ensure delivery within agreed timeframes

Ideally, you will also have:

• Experience of using MS Navision and experience of using a range of finance systems

What we look for:

• Excellent communicator in a range of situations both written and oral
• Enthusiastic and flexible attitude to work

Who we are:

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

What working at EY offers:

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY

As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

If you can confidently demonstrate that you meet the criteria above, please apply as soon as possible.