Accounts Receivable Analyst

Recruiter
Glen Dimplex Ireland
Location
Europe, Ireland
Salary
Competitive salary
Posted
11 Jul 2019
Closes
16 Jul 2019
Ref
5d2c5567e4b0e7d9760e0029
Job role
Accountant
Sector
Manufacturing/engineering
We are currently working on a Business Transformation Programme, that will include the implementation of SAP (S/4 HANA) across the Group, and the set-up of the Global Business Services. The new GBS centre in North Dublin will manage a wide scope of Finance and Commercial process for the Group's Business Units.

Reporting to the AR Team Lead, the successful candidate will be primary responsible for efficient chasing and collection of receivable balances for an assigned portfolio of customer accounts. A key objective will be to achieve collection targets whilst maintaining good customer relations and providing a high quality service.

Responsibilities
  • Take part in training on new SAP based processes for your role
  • Support Knowledge Transfer from Business Units for activities where work will be transferring into the new GBS Centre
  • Support system testing for activities relating to your role (UAT)
  • Support testing of other tools that are being implemented as part of the Business Transformation Programme
  • Support documentation of new processes and Business knowledge gathering.
  • Manage and assigned portfolio of customer accounts using SAP FSCM worklists and tools to identify, execute and record required collection activities
  • Escalation of any 'problem' receivable for addressing by the AR Team Lead and/or the Commercial team
  • Manage Dispute Cases in SAP
  • Gather documentation and other evidence to support resolution of disputes
  • Liaise with the O2C Queries team to support resolution of collection related queries
  • Support continuous improvement initiatives for Collections
  • Ensure agreed actions to resolve queries are satisfactorily executed to close items
  • Report on metrics, KPI's and SLA adherence for Queries
  • Provide detailed analysis on the root causes of key types of queries to support continuous improvement initiatives
  • Act as the O2C SME for the ticketing tool and related processes
  • Timely clearance of assigned collections from worklists

Qualifications and Experience
  • Strong understanding of Collection practices, preferably using SAP or similar ERP
  • At least 1 year relevant Collections experience with demonstrated ability to hit collections targets
  • Strong communications skills with the ability to be politely assertive in 'problem' collection circumstance
  • Good problem solving skills
  • Knowledge of a second European language would be an advantage (e.g. German, French);
  • Exposure to Lean / Six Sigma or similar continuous improvement methods.

Some travel possible required.

By submitting your application, you agree that Glen Dimplex may collect your personal data for recruiting and related purpose. Glen Dimplex privacy policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Glen Dimplex's use of your personal information.

To see the full job description please click apply.

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