General Accounting, Team Lead

Job Responsibilities:

OVERALL PURPOSE OF JOB

Works closely with the GL Manager in providing & developing leadership and direction to all staff associated with the implementation of accounting services particularly in general accounting.

Responsibilities:

Production Supervision and Support

• Coordinates individual and team work assignments
• Monitors work load balancing
• Supports high quality work through a positive environment
• Monitors team members performance with the focus on improvement

Service Level Agreements and Performance Metrics

• Ensures individual and team service levels are met or exceeded
• Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements
• Front line contact for questions or issues surrounding service levels

Quality

• Participates in providing feedback to the Quality team for improvement suggestions
• Works with auditing resources on individual and team error trends
• Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends

Performance Management

• Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period
• Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards

Serves as the team’s Subject Matter Expert (SME) for the following areas of scope;

• Journal Entries
• Reconciliations
• Treasury / Cash Management
• Period Close
• Monthly Standard Activities
• Quality Assurance across Delivery Centers

Job Requirement/Qualifications:

• Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking or equivalent.
• Preferably with cost accounting and reporting background
• Experience with accounting systems
• Proficiency in Mandarin as this role requires one to support China region
• At least 5-7 year(s) of working experience in the related field is required for this position

Good to have skills:

• Experience in using SAP Accounting modules
• Prior experience in supporting China
• Prior experience in a SSC or BPO environment

Candidates must be resident in Malaysia, or have the right to work in Malaysia

For further information, and to apply, please visit our website via the “Apply” button below.