Credit Manager

JOB SUMMARY:
The role of the Credit Manager is to enforce the Company's Credit Policy, coordinates collection activities of the Division and the maintenance of receivables at an acceptable level. The role also entails managing and handling all matters of customer's credit and collection of outstanding debt.
RESPONSIBILITIES AND DUTIES TO INCLUDE BUT NOT LIMITED TO:
* Analyze credit applications to ensure customer's credit worthiness.
* Recommend and control credit limit for customers.
* Ensure customer payments are made within the stated 30 days credit term.
* Check credit status of customers and approve orders.
* Make contact with sales representatives and customers regarding overdue payments.
* Contact sales representatives and customers regarding the replacement of returned cheques.
* Visit customers on a regular basis to collect overdue amounts.
* Manage the speedy resolution of customer queries.
* Oversee the updating of receipts to the customer's account daily.
* Monitor and maintain log of all cheques received on a daily basis.
* Monitor and ensure all C.O.D and cash accounts are reconciled.
* Preparation of monthly collection target for sales representatives.
* Prepare monthly report on overdue accounts.
* Apply sound credit management practices to maximize profitable sales and
minimize bad debt:
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Provide leadership and functional guidance to Credit Department staff; Coordinate
credit management processes to optimize overall Credit team performance;
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Publish weekly/monthly/quarterly required reports to meet the needs of various
internal and external customers; on a timely basis and accurately;
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Conduct in-depth research regarding the credit record of businesses before coming
to decisions;
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Responsible for processing customer credit applications, customer credit inquiries,
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Approve credit/financing terms and collection of delinquent accounts.
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Ensure credit decisions for system held orders are timely and appropriately
evaluated in accordance with Credit Policy and Procedures;
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Ensure collection performance is maximized through the employment of leading-
collection practices and in accordance with Credit Policy and Procedure;
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Contact credit information agencies, that have reports customers;
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Review the credit application thoroughly and speak with company officials..
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Conduct
payment investigations;
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Make collection calls; talk to bank officers who handle the company's accounts;
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Maintain accounts receivables - following up with short-pays, skipped invoices, and late payments ; ensure File A/R and customer files are kept updated; verify that payments are posted properly;
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Complete special projects as needed
PERFORMANCE CRITERIA:
* Monthly collection targets are achieved.
* Returned cheques are reduced and replaced quickly.
* Receivables are maintained at an acceptable level.
* Customer's accounts are reconciled promptly.
* Credit Policies and procedures are observed /optimized
* Losses/ bad debt minimized and kept within agreed targets
* Excellent relationships are promoted and maintained with customers
* Prompt responses to inquiries and efficient resolution of issues
ACADEMIC/PROFESSIONAL QUALIFICATIONS AND EXPERIENCE:
* BSc. Degree in Business Administration/Finance/Accounting
* Minimum Three(3) years working experience leading a Credit Team
* Working knowledge of Auditing Principles.
* Two years working experience in a similar capacity.
REQUIRED SKILLS AND SPECIALIZED TECHNIQUES:
* Effective project and time management skills.
* Ability to communicate effectively both in writing and orally.
* Highly developed organizational and analytical skills.
* Good team player.
Ability to work independently, under pressure, in a fast-paced environment
SPECIAL CONDITIONS ASSOCIATED WITH THE JOB:
* Requires frequent local travel.

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