IAM Access Governance Senior Business Analyst

Citizens Bank
24 Jun 2019
25 Jun 2019
Job role
Contract type
Full time
The Access Governance Senior Business Analyst (BA) within the Identity and Access Management team has sound understanding of business requirements elicitation and is a strong communicator across the organization.

Primary responsibilities include:
  • Possessing the ability to quickly comprehend both the organizational requirements while balancing business needs and translating those needs into requirements, identifying integration challenges and developing plans of action to resolve those challenges, assuring Identity and Access Management minimum requirements are met.
  • Acting as a critical thinker with prior process improvement experience and possessing the skill to speak both technical and business language, working closely not only with the business line, but also with both the SailPoint Development and Test Teams to ensure Entitlement Reviews (UERs) and Self Service Access Requests (SSAR) proper access governance is achieved.
  • With an eye towards risk remediation and operational sustainability, creating the documentation of processes, procedures and the creation of reporting to continue ongoing governance success
  • Maintaining the integrity of governance throughout all IAM processes, including SailPoint integration and other key tools of the department.
Required Skills/Experience:
  • 5 or more years of previous experience as a Business Analyst (including requirements elicitation)
  • Excellent written and verbal communication skills
  • Demonstrated collaboration, coaching and influencing skills
  • Proven analytical, organizational, time management and planning skills
  • Process Improvement champion, with skills in root cause analysis and problem solving skills
  • Risk management and remediation experience
  • Adaptive to environments of change; able to reprioritize with competing priorities
  • Experience succeeding and a deadline driven environment
  • Thought provoking; ability to ask questions and probe to gain full understanding of requirements
Preferred Skills/Experience:
  • SailPoint or other IAM Product experience (e.g., IIQ, OIM, Siteminder, etc.)
  • Requirements Gathering
  • Writing Use Cases and Test Cases
  • Quality Assurance Testing
  • User Acceptance Testing
  • Directory Services Products (e.g., Microsoft Active Directory, Oracle Directory)
  • Agile Tools and Process (e.g., Jira, Trello)
  • Competent use of Microsoft Office applications to include Microsoft Project, Excel, Visio, PowerPoint, Word
  • Experience with Atlassian Jira and Atlassian Confluence preferred
  • Familiar with Software Development Lifecycle processes
  • Experience with Single Sign–On Efforts (SSO) with OKTA or similar platforms beneficial
  • IAM tool monitoring, analysis, and support
  • SAP Segregation of Duties (SoD) monitoring, analysis, and support
Education, Certifications and/or Other Professional Credentials:
  • Bachelor s Degree preferred or a minimum of 5 years relevant Business Analysis experience.
Hours & Work Schedule

Hours per Week: 40
Work Schedule: Monday through Friday 8:30AM – 5:00PM


Why Work for Us
At Citizens, you'll find a customer–centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth.
Equal Employment Opportunity
It is the policy of Citizens Bank to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to race, color, ethnicity, religion, gender, pregnancy/childbirth, age, national origin, sexual orientation, gender identity or expression, disability or perceived disability, genetic information, citizenship, veteran or military status, marital or domestic partner status, or any other category protected by federal, state and/or local laws.
Equal Employment and Opportunity Employer/Disabled/Veteran
Citizens Bank is a brand name of Citizens Bank, N.A. and each of its respective subsidiaries.
Associated topics: analyse, business analytic, business systems analyst, consult, financial analytic, government, investment analytics, market, monitor, strategy

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