Credit Supervisor

Retaj Hotels and Hospitality
Doha, Qatar
Competitive salary
24 Apr 2019
20 Jun 2019
Job role

  • Interacts, cooperates with the accounts receivables and sales department as well

  • Locate and notify customers of delinquent accounts by mail, telephone, or personal visits in order to solicit payment.

  • Confer with customers by telephone or in person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.

  • Updating the customer’s account record with new information, recording the call result or disposition, and logging any relevant notes about the call

  • Deliver invoices directly after issuing it.

  • To supervise and participate in collecting all accounts receivables of the hotel with established standards.

  • To recommends the cancellation of credit facilities to hotel’s users based on payment record.

  • To ensures that the customer invoices are prepared in accordance with their contracts and hotel’s policy and procedures.

  • To ensures that the accounts receivables over 60 days are pursued for collection

  • Preparing the customers statement of accounts and reminders

  • Maintaining the filing system as appropriate to the needs of the operation.

  • To keep a customer follow up sheet for all customers and recording all transactions made against the customer e.g. tel. call, reminder, invoices, collection, etc

  • Ensures that the hotel’s credit policy is adhered to by all concerned

  • Preparing the daily collection lists and submits to the account receivable to post it to the customer’s accounts.

  • Making the necessary correspondence to outstanding account holders.

  • Assisting the accounts receivable in preparing invoices, whenever possible.

  • Preparing the cash receipt vouchers to the customer upon receive money.

  • Submits the statement of accounts to the customers and get their confirmation of the balances.

  • Helping to Issue black list of customers.

  • Follow up the returned checks and makes sure that the customer replaced that checks by either certified checks or cash amounts.