Client Service Manager – Anti Money Laundering
- Recruiter
- Northern Trust
- Location
- Luxembourg, Luxembourg, Luxembourg
- Salary
- Unspecified
- Posted
- 11 Jun 2019
- Closes
- 21 Jun 2019
- Ref
- 76243
- Approved employers
- Approved employer
- Job role
- Financial analyst, Forensic accountant
- Contract type
- Permanent
- Hours
- Full time
- Experience level
- Manager
Transfer Agency, Client Service Manager
Location: Luxembourg
Key responsibilities of the role include:
- Responsible for managing and facilitating the investor on-boarding in the Alternative Investment Funds (PE/RE)
- Collaborate with AML team to ensure that AML/KYC requirements are delivered to the clients accurately and timely
- Act as a main point of contact for new client on-boarding to address questions related to AML/KYC policy requirements
- Liaise with different departments about client queries and liaison between client and AML team.
- Prepare AML presentations and attend client meetings
- Ensure Transfer Agency is represented suitably in AML workshops for clients
- Maintain the knowledge from AML experts and keep abreast of money laundering policy changes and industry practice
- Interact with Compliance as necessary to fulfil AML requirements appropriately
- Respond and resolve client and partners requests accurately and timely
- Ensure excellence in the quality of the outgoing communications and that all e-mail requests are acknowledged or answered by end of business day
- Review and update Client Servicing procedures
- Escalate issues to Head of Client Service Management, Head of Transfer Agency, Service Delivery Manager and Relationship Manager as appropriate
- Collaborate with business partners at locations outside Luxembourg
- Participate in new client projects and initiatives
The successful candidate will benefit from having:
- Graduate or above
- Proven experience of operational and client experience working in fast-paced, high-growth environment, preferably in Transfer Agency or similar function
- Knowledge of Alternatives business is an added advantage but not required
- Knowledge of AML/KYC applicable laws and regulations
- Understanding of the Luxembourg regulatory framework
- Intermediate Microsoft office
Languages:
- English, spoken and written (required)
- Any other language is an advantage
Personal skills:
- Strong team player, dynamic and flexible
- Strong written and verbal communication skills
- Attention to details and focus on quality
- Excellent planning and organisation skills
- Strong analytical and influential skills
- Sound knowledge of financial markets
- Effective verbal reasoning and numeric skills (essential)
- Ability to work on own initiative
- Ability to work under pressure
About Northern Trust
For more than a century, Northern Trust has worked hard building our legacy of outstanding service, expertise and integrity. From a Chicago-based bank founded in 1889, we now have more than 20 international locations and 18,500 employees globally. We serve the world’s most-sophisticated clients – from sovereign wealth funds and the wealthiest individuals and families, to the most-successful hedge funds and corporate brands.
We burnished our reputation as a global leader delivering innovative investment management, asset and fund administration, fiduciary and banking solutions enabled by sophisticated, leading technology. And through it all, we continually laid a solid, forward-looking foundation on which future generations can continue growing and achieving greater.
As of March 31,2019, Northern Trust Corporation had:
- $10.9 trillion in assets under custody/administration
- $8.2 trillion in assets under custody
- $1.2 trillion in assets under management
- $122 billion in banking assets
As Northern Trust is a financial organisation; all new employees will be required to undergo a criminal record check.
For further information, and to apply, please visit our website via the “Apply” button below.
Similar jobs
-
New
-
New