Hotel Night Audit (graveyard shift)

Recruiter
Best Western Lighthouse Suites Inn
Location
Ocean Shores
Salary
competitive
Posted
01 Jun 2019
Closes
29 Jun 2019
Job role
Audit
Contract type
Permanent
Hours
Full time
We are looking for a friendly, genuine employee who has a passion for hospitality and assisting others. Hotel Night Auditors must be self–starters who can work with little to no supervision and be able to act as the Manager on Duty during their shift.

Job Responsibilities

Auditing all charges and postings and correcting work as necessary.
Reconciling daily activity and closing all accounts in preparation for the new business day.
Checking guests in and out of the hotel in an efficient, courteous and professional manner.
Processing all payments according to hotel requirements.
Managing and resolving all guest complaints and compliments in a professional and courteous manner.
Responding to guest needs in a timely manner.

Qualifications:

Must have operational knowledge of Microsoft Office Suite.
Good communication skills, both verbal and written.
Ability to communicate clearly and directly with guests using a positive, clear speaking voice.
Must be willing and have the ability to work an overnight shift of 11pm to 7am.