Internal Control/Senior Officer_Accounting

~MANDATE

Reporting to Independent Control CFP team leader, this job is responsible for maintaining a heightened controls-focused organization within Product Operations aligning with its Global IC model, as well as a controlled, responsive and efficient end-to-end process support to local Product Operations in the areas of controls framework & policy governance.

Accountable to oversight, governance and control functions within Product Operations, including GL anomaly/exception review, Operations control/procedure checking, Management Control Assessment and other internal control quality assurance functions in different locations as per local operational controls requirements. Be accountable to support development and implementation of initiatives to ensure effective management of risk and controls. Analyze more complex, non-routine business issues, procedures, products and processes, ensuring financial and regulatory controls, and provide guidance and resolution of issues.

KEY AREAS OF ACCOUNTABILITY

A. Business Delivery and Operational Effectiveness
B. Client and Relationship Management
C. Risk Management and Control
D. Change and Innovation

ACCOUNTABILITIES.

A. Business Delivery and Operational Effectiveness
 Understand independent controls framework, define and apply them to the control activities, including GL anomaly/exception review, GL periodical audit, Operations control/procedure compliance checking, Management Control Assessments (MCA) and Control Testing
 Provide professional knowledge and technical expertise to resolve complex customer inquiries and issues (including investigation and resolution), support process, product or technical design, and provide consultative services within PO and/or to internal business partners/ external customers.
 Resolve discrepancies/exceptions that frequently deal with non-routine situations, requiring further analysis, identify potential risks in reconciliations and escalate to manager with recommendations to close the gaps
 Assist the manager in ensuring volume goals, turnaround times and quality expectations are met, while maintaining strict adherence to control procedures and compliance regulations.
 Identify new opportunities for improving processes for efficiency, responsiveness and controls.
 Other internal control duties and responsibilities as assigned.

B. Client and Relationship Management
 Partner with internal business partners and other PO teams regarding new product development as appropriate.
 Partner with internal business partners to meet service delivery expectations and establish controls processes to ensure risks are mitigated.
 Provide consultative support to internal business partners and customers, directly or indirectly, to ensure delivery of timely, quality and efficient processing activities
 Assist in building relationships with internal business partners, as appropriate, through daily interaction

C. Risk Management and Control
 Conduct risk assessment and validation of new processes and process improvements, as assigned.
 Provide constructive recommendations to operations on quality and continuous improvement of existing processes or where controls is lacking
 Mitigate audit exposures and maintain awareness of regulatory impacts of change initiatives
 Maintain tools and templates for operational risk programs or regulatory compliance), as required.
 Conduct analysis of information, data and key metrics and identify risk impacts for new processes and process workflows related to initiatives.
 Conduct risk assessment and validation of new processes and process improvements, as assigned.
 Ensure adherence to all aspects of First Principles, Our Code of Business Conduct and Ethics Corporate Policy, as well as all applicable legislation, regulatory rules and requirements, and Bank standards, policies and procedures (P&Ps) for such things as potential conflicts of interest, safeguarding of customer information, trading in securities, anti-money laundering, privacy and disclosure of outside business activities.
 Ensure strict confidentiality is maintained for both customer and Bank information to protect the customer and the Bank and to ensure compliance with Bank P&Ps.

D. Change and Innovation
 Analyze and interpret the impacts of business initiatives, changes and/or regulatory changes on controls and effective operational risk management; recommend mitigating actions, as necessary.
 Identify improvement/enhancement opportunities via day-to-day interaction and make recommendation to Team leader.
 Contribute to projects and initiatives to provide risk-specific context, information and analysis on proposed changes. Initiatives may include the development and implementation of new/ revised products, new systems or enhancements, new/ revised processes in support of internal efficiencies and industry regulatory changes.

~KNOWLEDGE AND SKILLS

A. Knowledge:

• University degree/college diploma or equivalent
• Over 5 years of related experience in Risk controls/ Accounting / Operations.
• Solid accounting & finance knowledge and understanding of risk management methodologies, tools and templates
• Good understanding of the business unit's risk and regulatory requirements
• Solid knowledge of standard desktop applications used by the business unit
• Solid knowledge and understanding of the business unit's key products and services, processes and controls
• Good understanding of SAFE/CBRC/PBOC regulations.
• Solid knowledge of departmental systems and applications

B. Skills:

• Strong PC skills and MS Office skills
• Strong report-writing skills, with ability to create and organize varying forms of business information while developing it into cohesive, meaningful, professional reports and presentations
• Strong analytical and problem-solving skills
• Strong prioritization skills
• Strong attention to detail and organizational skills
• Strong written and oral communication skills in English
• Strong teamwork skills