Senior Audit Manager: Strategy & Operations Group - Technology Support

Wells Fargo
13 Apr 2019
18 Apr 2019
Job role
Contract type
Full time
Job Description At Wells Fargo, we have one goal to satisfy our customers' financial needs and help them achieve their dreams. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. Audit Services conducts audits and reports the results of our work to the Audit Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team. As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes. Wells Fargo Audit Services (WFAS) has an opening for a Senior Audit Manager on the Strategy and Operations Group (SAOG) Operations and Team Member Support team covering the Technology Support functions. SAOG supports the entire audit division providing enhancements and building methodology to ensure consistency and efficiency in the audit, people, and control processes related to audit work. SAOG is comprised of three teams, Operations and Team Member Support Practices and Strategy and Business Control Executive Function. The Operations and Team Member Support team is responsible for the end–to–end support of a team member joining audit. This includes the hiring, set–up, ongoing maintenance, retention, and engagement of team members. The set up and maintenance includes ensuring team members have tools, equipment, and appropriate access to perform their job functions. Support for providing tools, equipment, and access comes from the direction of a Senior Audit Manager (SAM). The SAM will have accountability for ensuring that we have processes and programs in place that not only help work more efficiently as an audit department but also to ensure we have created policy and programming that supports the regulatory and industry standards that all internal audit department are subject to. Specifically, this SAM position will be responsible for leading a team of approximately 10 team members who support the tools and technology needed for auditing. This includes being liaison to our Enterprise Information Technology (EIT) partners supporting the divisions system of record for risk assessment and audit documentation and supporting web enabled applications that support various data, scheduling, and other regulatory needs. The team also supports Teamworks, SharePoint sites, user access, BCP, and other business needs that require understanding of the technology processes they support. Ideal candidates for this position will have the ability to work in a fast–paced environment, collaborate well with all levels across the department, and possess excellent troubleshooting, resolution, technical and critical thinking skills. Additional responsibilities include Managing supervisors and team members who support technology processes Communicating technology needs to support the business needs of the division Overseeing configuration changes and deployments of audit system of record upgrades, ensuring corporate change management and project management policies are adhered to Fostering key relationships with Shared Services Audit Team (SSAT), Visual Analytics and Internal Reporting (VAIR), SAOG Practices Team, and other audit teams to ensure expectations regarding technology use and allowances are in line with policies while still supporting the needs of the division Foster Audit's relationships with Enterprise Information Technology (EIT), Shared Risk Platform (SHRP) technology team, AMP system of record vendor (Thomson Reuters), Audit Command Language (ACL) vendor, Enterprise Hardware, End User Computing, and Technology Connections. Collaborate with audit professionals and Enterprise Information Technology for annual application upgrades to other audit applications to support team member profiles, engagement feedback, team scheduler, and project risk assessment and other web–enabled tools most of which were previously built in–house Lead processes that support ownership of 150+ auditor access groups (AU Owner), including performing second level approvals and periodic access reviews, to ensure access is appropriate Oversees development and review of 800+ auditor SharePoint sites and audit's team works environments. Leads Audit's Tools and Technology Strategic Objective initiative, Third Party Risk Management processes, Business Continuity Planning, and Records Management. Participate in the Audit System of Record Replacement Project as the Technology lead. Required Qualifications 8+ years of experience in one or a combination of the following audit, control testing, control and risk identification, or audit analysis 2+ years of leadership or management experience Desired Qualifications Audit experience at a large financial institution or auditing company. A BSBA degree or higher in accounting, finance, or business administration Certification in one or more of the following CPA, CAMS, CRCM, CIA, CISA or Commissioned Bank Examiner designation Leadership experience for professional auditors, risk management, or project leadership professionals Solid knowledge and understanding of audit methodologies and tools that support audit processes Ability to execute in a fast paced, high demand, environment while balancing multiple priorities Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important Excellent verbal, written, and interpersonal communication skills Solid problem solving skills Strong organizational, multi–tasking, and prioritizing skills Other Desired Qualifications Good understanding of company expectations related to technology policies, processes, and key roles and responsibilities Understanding of standard guidelines regarding change management, user access, business continuation, project management, and other functions that support technology roll out and use. Comprehensive knowledge of the financial services industry and understanding of the regulatory landscape Good understanding of Institution of Internal Audit (IIA) standards, regulatory requirements, and industry guidelines Good understanding of company expectations related to technology policies, processes, and key roles and responsibilities Experienced in significant business change and ambiguity in a highly regulated environment Proven success leading large scale initiatives and change management processes Proven ability to establish positive relationships with key business partners, peers, and executives at all levels of the organization Proven experience supervising team members Job Expectations Ability to travel up to 10 of the time Disclaimer All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, MinorityFemaleDisabledVeteranGender IdentitySexual Orientation. Department Auditing