Customer Service Insurance
- Recruiter
- Abrivia Recruitment Specialists
- Location
- Dublin City Centre, Ireland
- Salary
- Competitive
- Posted
- 12 Apr 2019
- Closes
- 13 May 2019
- Ref
- 1798565
- Job role
- Accountant
- Sector
- Accounting - Public practice
Position: Insurance Customer Service
Location: Dublin City
Salary: €26,000
Type: Temporary (6 months with view to extension)
EXCELLENT OPPORTUNITY TO JOIN A WELL-KNOWN ORGANISATION IN A GROWING TEAM IN DUBLIN!
Our client is a well-known company who work with a range of products and services to provide insurance to some of the top companies in the country. They are currently seeking a customer service administrator to provide customer service and handling clients queries and documents in an efficient manner. You will be responsible to report to the team leader or manager
Responsibilities of the Role:
Requirements for the Role:
If you are interested in this vacancy, please contact Philip on 01 531 3734 or apply via the link below.
To see the full job description please click apply.
Location: Dublin City
Salary: €26,000
Type: Temporary (6 months with view to extension)
EXCELLENT OPPORTUNITY TO JOIN A WELL-KNOWN ORGANISATION IN A GROWING TEAM IN DUBLIN!
Our client is a well-known company who work with a range of products and services to provide insurance to some of the top companies in the country. They are currently seeking a customer service administrator to provide customer service and handling clients queries and documents in an efficient manner. You will be responsible to report to the team leader or manager
Responsibilities of the Role:
- Provide first in contact for customers
- Provide administration services and create reports of any new claims received
- Data management is captured accurately
- Responsible for dealing with high volume of cases
- Manage customer expectations to provide positive customer service via telephone calls
- Deal with all claim correspondence and negotiation
- Communicate to teams and provide detail whenever a new claim is raised
- Ensure all targets are met and objectives are achieved
- Promote the compliance of the company with best practice for all aspects of the business
- Follow internal and external processes, policies and procedures of the business
- Other Ad hoc duties
Requirements for the Role:
- Administration/Customer Service Experience ideally from a Financial Services or Insurance Background.
- Ability to be pro-active and results oriented
- Previous experience required with a proven track record in similar role
- Able to take ownership and follow through on agreed commitments
- Strong communication skills (verbal and written).
- Ability to work under pressure in a fast-paced environment with patience and confidence
- Strong time management and organizational skills
- Problem solver and open to develop new ideas to improve ways of working
- Strong MS office skills
- Self-starter and independently able to work on their own, as well as in a team
- Willingness to work within the industry and open to self-development
If you are interested in this vacancy, please contact Philip on 01 531 3734 or apply via the link below.
To see the full job description please click apply.
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