Credit Controller

Recruiter
Doorfit Products Ltd
Location
Birmingham, West Midlands
Salary
Competitive
Posted
12 Apr 2019
Closes
22 Apr 2019
Ref
1106345526
Job role
Credit control
Credit Controller required, to work in a thriving company serving the construction and home improvement markets. We are looking for a keen candidate to join our accounts team of 4 people.

Competitive salary, pension, career development opportunities, in-store discounts

Hours: 35 per week (working hours flexible by mutual agreement)

Pay: Salary Negotiable

Qualities required of successful candidate include
  • Ability to establish and maintain good client relationships, both internally and externally at all levels
  • Ability to reconcile complex accounts and have excellent attention to detail
  • Ability to supervise and delegate elements of work to other staff
  • Competence in Microsoft Office products preferable (Outlook, Excel, Word)
  • Calm, confident manner to handle potentially uncomfortable conversations.
  • Good communication skills being able to adapt to conversing with large established businesses and their accounts staff to single self-employed businesses.

Duties and Responsibilities
  • Checking customer’s credit ratings and agreeing credit limits
  • Setting up new customers and maintaining the accounts database regarding customer addresses and contact details, etc.
  • Monitoring of customer balances against credit limits and co-ordinating with sales teams regarding customers exceeding their credit limits.
  • Managing customer accounts in the event of late or missed payments and where necessary stopping the supply of goods or undertaking legal action
  • Timely and effective collection of all debts and customer payments
  • Taking payments from customers over the telephone.
  • Maintaining contact with customers to ensure invoices are clear for payment, issuing statements and follow up calls.
  • Resolving queries both internally and externally around outstanding invoices.
  • Negotiating re-payment plans
  • Overseeing the posting and allocating of daily receipts to the accounting system

The successful candidate must be able to demonstrate they have experience of similar roles in the last 3 years

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