Credit Controller

Doorfit Products Ltd
Birmingham, West Midlands
12 Apr 2019
22 Apr 2019
Credit Controller required, to work in a thriving company serving the construction and home improvement markets. We are looking for a keen candidate to join our accounts team of 4 people.

Competitive salary, pension, career development opportunities, in-store discounts

Hours: 35 per week (working hours flexible by mutual agreement)

Pay: Salary Negotiable

Qualities required of successful candidate include
  • Ability to establish and maintain good client relationships, both internally and externally at all levels
  • Ability to reconcile complex accounts and have excellent attention to detail
  • Ability to supervise and delegate elements of work to other staff
  • Competence in Microsoft Office products preferable (Outlook, Excel, Word)
  • Calm, confident manner to handle potentially uncomfortable conversations.
  • Good communication skills being able to adapt to conversing with large established businesses and their accounts staff to single self-employed businesses.

Duties and Responsibilities
  • Checking customer’s credit ratings and agreeing credit limits
  • Setting up new customers and maintaining the accounts database regarding customer addresses and contact details, etc.
  • Monitoring of customer balances against credit limits and co-ordinating with sales teams regarding customers exceeding their credit limits.
  • Managing customer accounts in the event of late or missed payments and where necessary stopping the supply of goods or undertaking legal action
  • Timely and effective collection of all debts and customer payments
  • Taking payments from customers over the telephone.
  • Maintaining contact with customers to ensure invoices are clear for payment, issuing statements and follow up calls.
  • Resolving queries both internally and externally around outstanding invoices.
  • Negotiating re-payment plans
  • Overseeing the posting and allocating of daily receipts to the accounting system

The successful candidate must be able to demonstrate they have experience of similar roles in the last 3 years

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