Collections Specialist

Job Title: Collections Specialist Description: Based in Galway, Ireland, the successful candidate will report to the EME Credit Team Lead of Alere International Ltd. Responsibilities Build business relationship with Customers and sales organisation in the assigned portfolio. This includes the management of escalated issues & correspondence with customers and managing inquiries Responsible for contacting customers for payment of overdue invoices and documenting the results. Respond to customer requests / queries in a timely manner Interact with the sales organisation, customer services to drive customer disputes to resolution. Ensure Cash application is accurate Participate in process improvement to enhance customer satisfaction Quarter end/ Public holiday support as required Produce monthly reports and support close process at month end. Qualifications: Accounting Technician or equivalent qualification desirable Third Level Diploma/Degree an advantage Experience: Fluency in a second European language 3+ years relevant experience in an accounts receivable role ��� preferably with Shared Service Centre and multinational corporation background Experience with Documentary/LC collections an advantage SAP or other major ERP Systems experience is desirable Strong written and verbal communication skills are essential Strong computer skills especially MS Office To apply for this position please click here