CRM Manager - Salesforce

Location
Dubai, United Arab Emirates
Salary
Competitive
Posted
04 Apr 2019
Closes
04 Jun 2019
Ref
3901534
Job role
Accountant
  • Exciting opportunity with fast growing investment platform
  • Create, manage and support a frictionless sales experience


  • Client Details

    A rapidly expanding financial services organisation who are looking to expand into new markets. They specialise in offering transparent and unique investment advice for UK expats worldwide.

    Description

    The key responsibility for the CRM Manager is to create, implement and measure contact strategies using Salesforce and an integrated ESP (Dotdigital). You will create a single customer view, manage data, and nurture and prospect client relationships.

  • Create, implement and measure contract strategies through Salesforce CRM
  • Develop and manage relevant contact segments for effective targeting
  • Devise and execute email marketing campaigns
  • Work closely with Digital Marketing Manager to define customer acquisition strategies
  • Implement automation to enhance engagement
  • Co-ordinate the thinking between UX, Tech, CRM, Email Marketing and Sales
  • Support and link with Social Media Platforms
  • Advise on MarTech toolkit to enhance effectiveness and insight
  • Create meaningful KPIs and marketing metrics
  • Training and support for local and regional sales teams


  • Profile
  • Ambitious and experienced CRM Manager with Salesforce experience
  • Easily adapt and commercially minded with a focus on customer acquisition
  • 2-3 years hands-on experience
  • Understand how CRM fits in to the bigger business picture
  • Creative minded, a good judge of quality and effective content
  • Experience in an integrated marketing team
  • Salesforce and email marketing essential
  • Data, Tech and CMS savvy
  • Ability to travel freely, on occasion, within the EU


  • Job Offer

    In addition to a fully autonomous CRM Manager Salesforce opportunity in Dubai, this role will pay an attractive salary and offer occasional global travel.