Customer Service Advisor
My client are a leading Marketing/Technology business who are based in Borehamwood. They are going through a period of growth and are therefore looking to recruit a permanent Customer Service Advisor. This role will involve dealing with customers over the phone and answring enquiries.
Paying a salary of £21,000 - £23,000 they are looking for a local candidate to Borehamwood who ideally has experience in a similar role who is keen to progress.
My client are a leading Marketing and Technology business who are based in Borehamwood. They are a great company to work for as they offer a fun working environment, flexible working hours and a competitive salary. You will be part of a large Customer Service team and be responsible for answering incoming calls and providing a good service to your customers.
- Answering incoming calls from clients and customers
- Dealing with queries and sending the query to another team
- Escalating complaints
- Building a relationship with your key customers
- Reporting into a hands on Team Leader
- Build relationships with field teams to execute a strong support network
- Upselling if needed
- Ad hoc reporting
- Ideally a background in a similar Customer Service based role
- Someone living local to Borehamwood
- Good confident telephone manner
- Looking for a permanent role with progression
- Team player
Whats on offer?
- The opportunity to work for a large growing business
- Permanent Customer Service Advisor role based in Borehamwood
- Varied job role with career progression