Senior Technical Writer
- Recruiter
- Qatar National Bank (QNB)
- Location
- Nottingham, England, United Kingdom
- Salary
- Competitive
- Posted
- 22 Mar 2019
- Closes
- 22 Mar 2019
- Ref
- 4849476
- Job role
- Accountant
- Sector
- Accounting - Public practice, Digital
Primary Responsibilities:
•Work closely with content, use case and capability product managers, as well as development and Developer Advocacy group on Elektron Data Platform (EDP) solutions and services to understand how those are set up, who are their users, as well as how those are being used
•Create and maintain content and functional documentation to meet company common standards for consistency, accuracy, quality and completeness, suitable for developers and content internal and external end users of our APIs
•Design and maintain technical materials, tutorials and sample applications (code samples) suitable for a range of audiences using a combination of reference documentation and scenario-based documentation methods
•Produce, update, and maintain schematic graphics, quick-start guides, and technical notes as necessary
•Update a library of existing technical and functional content available for EDP solutions
•Understand and measure usage and support a culture of continuous process improvement
•Assist in setting up a framework that helps developers create sample applications
•Publish documentation across multiple Refinitiv support websites such as Developer Portal, APIDocs, MyRefinitiv.com/Support, meeting the guidelines of the Developer Advocacy group
About the company
Mphasis (BSE: 526299; NSE: MPHASIS) applies next-generation technology to help enterprises transform businesses globally. We are an expert, customer-centric technology partner, and our unique Mphasis Front2Back™ Transformation approach places our clients’ customers at the heart of our business. We use the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C² ™=1) digital experiences to our clients and their end customers. Our Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Visit our website to know more: http://www.mphasis.com/
•Work closely with content, use case and capability product managers, as well as development and Developer Advocacy group on Elektron Data Platform (EDP) solutions and services to understand how those are set up, who are their users, as well as how those are being used
•Create and maintain content and functional documentation to meet company common standards for consistency, accuracy, quality and completeness, suitable for developers and content internal and external end users of our APIs
•Design and maintain technical materials, tutorials and sample applications (code samples) suitable for a range of audiences using a combination of reference documentation and scenario-based documentation methods
•Produce, update, and maintain schematic graphics, quick-start guides, and technical notes as necessary
•Update a library of existing technical and functional content available for EDP solutions
•Understand and measure usage and support a culture of continuous process improvement
•Assist in setting up a framework that helps developers create sample applications
•Publish documentation across multiple Refinitiv support websites such as Developer Portal, APIDocs, MyRefinitiv.com/Support, meeting the guidelines of the Developer Advocacy group
About the company
Mphasis (BSE: 526299; NSE: MPHASIS) applies next-generation technology to help enterprises transform businesses globally. We are an expert, customer-centric technology partner, and our unique Mphasis Front2Back™ Transformation approach places our clients’ customers at the heart of our business. We use the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C² ™=1) digital experiences to our clients and their end customers. Our Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Visit our website to know more: http://www.mphasis.com/