Collections Officer

Sydney, New South Wales, Australia
22 Mar 2019
26 Mar 2019
Job role
Our client is a leading international financial institution and is currently seeking a motivated collections specialist to join their Hardship Collections recovery team in the Parramatta CBD.

The candidate who assumes this role will ideally have experience within financial services collections and will be adept at problem solving with customers to achieve business targets with regards to debt recovery.

Responsibilities will include:
  • Monitoring inbound/outbound customer phone lines
  • Meeting team-based collections targets
  • Effectively negotiating payment arrangements with customers
  • Problem solving with regards to understanding unique customer situations and arranging the most appropriate payment arrangement

The ideal candidate will demonstrate:
  • Prior expertise within a collections environment
  • Highly effective verbal and communications skills
  • Ability to negotiate with potentially difficult customers and achieve outcomes
  • Ability to work flexibly between Monday-Friday business hours

If you are a candidate experienced in collections and are looking for the chance to join a global financial services firm, then we welcome your confidential enquiry or an email with your CV attached sent to

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