Credit Management Representatives
- Recruiter
- Capita
- Location
- Cork, Ireland
- Salary
- Competitive
- Posted
- 21 Mar 2019
- Closes
- 30 Mar 2019
- Ref
- 1791676
- Job role
- Accountant
- Sector
- Accounting - Public practice
We have a strong commitment to our staff in providing a positive working environment and supporting them in furthering their career. Our innovative culture means everyone, at every level, in every team, is encouraged to have creative ideas; to express them and to share them. Our teams pull together and demonstrate great flexibility with everyone having clear objectives and goals.
Together with your remuneration package, we also give you 22 days holiday, company matched pension scheme (after 6 months) and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.
*Career Development Programmes* Social Club & Wellbeing Group
Employee Recognition Programme Free Parking
Fun & Flexible Place to Work Excellent Career Progression Opportunities
Refer A Friend Maternity & Paternity Leave
Position: Credit Management Representatives
Reporting to: Service Delivery Manager
Contract: Full Time - Permanent
Hours: 40 Hrs per week - Monday to Friday Shifts between 9:00 am to 6:30 pm
Main Duties/Responsibilities:
Experience and attributes required:
Training is Provided
To see the full job description please click apply.
Together with your remuneration package, we also give you 22 days holiday, company matched pension scheme (after 6 months) and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts.
*Career Development Programmes* Social Club & Wellbeing Group
Employee Recognition Programme Free Parking
Fun & Flexible Place to Work Excellent Career Progression Opportunities
Refer A Friend Maternity & Paternity Leave
Position: Credit Management Representatives
Reporting to: Service Delivery Manager
Contract: Full Time - Permanent
Hours: 40 Hrs per week - Monday to Friday Shifts between 9:00 am to 6:30 pm
Main Duties/Responsibilities:
- Manage customer accounts making sure any payment plans are within agreed policies and procedures as set out by the client.
- Implementing the company's Credit Control practices as per the policy and procedures document
- Identification, documentation & resolution of general enquires, in an efficient & timely manner
- Ensure that all e mails, queries and ad hoc requests are dealt with in a timely manner.
- Monitoring/Ensuring that Debtor's accounts are operating within agreed terms.
- Communicate /escalate all issues related to Accounts in a timely manner.
- Maintenance of accurate records on accounts system.
- Maintenance of accurate manual records as per procedures.
- Strictly follow the agreed Service Level Agreements daily.
- Report on a daily, weekly & monthly basis to the Credit Control Supervisor on any trends identified.
- Attending Client meetings with Account Managers when requested
- Other duties as may be agreed from time to time
Experience and attributes required:
- Excellent telephone manner and communication skills
- Excellent interpersonal and organisational skills
- Experience of working in a team environment
- Experience of working to and performing against set targets
- Ability to deal positively and professionally with difficult situations which may arise
- Good negotiating and influencing skills
- Proactive attitude ~ must have ability to take initiative to get the job done
- Knowledge of Excel, Word, Outlook
- Previous experience highly desirable
Training is Provided
To see the full job description please click apply.