Business Analyst - Service Contract or IB or CCW Cisco Exp - San Jose

Recruiter
Prontoux inc
Location
San Jose
Salary
Competitive
Posted
19 Mar 2019
Closes
23 Mar 2019
Job role
Accountant
Sector
IT
Contract type
Permanent
Hours
Full time
Title Business Analyst – Service Contract or IB or CCW Cisco Exp Number of openings – 1 (Contract position) ndash C to C Location ndash San Jose, CA Duration – 6 months Client Name ndash CISCO. Implementation Partner – Zensar About the Role Job Description 8 years of IT operations experience CCW or Service Contract or Service Quoting. Knowledge on Cisco Services domain is preferable Strong communication data analysis skills Working with cross functional teams to gather relevant data on customer cases Ability to analyze the data and generate reports to highlight relevant insights and issues to senior management Good working experience in SQL and MS–excel Customer case management software licensing domain experience is preferred