Credit Hire Internal Account Manager

Recruiter
Acclaim Resourcing
Location
Styal, Wilmslow
Salary
£25,000 per annum
Posted
20 Mar 2019
Closes
23 Mar 2019
Ref
1103607913
Job role
Accountant
Our client a fantastic organisation working within the Accident Management sphere are currently seeking an Internal Account Manager to join their existing team.

Primary Objectives
  • Maximising opportunities from existing bodyshop referrers reducing the need for sales rep visits.
  • Re-igniting dormant Bodyshop referrers reducing the need for sales rep visits.
  • Converting sales rep active leads into active referrers - including follow up call once the rep has signed them up.
  • Service calls to existing referring accounts, problem solving and answering queries freeing up the reps to concentrate on new business.

Secondary Objectives
  • New business appointment setting for the reps.
  • Sales rep diary management through use of a CRM system.

Attributes
  • Telephone manner must be positive, upbeat, interesting, fun to talk to, sense of urgency.
  • Customer care – must have a natural flare for pleasing customers and genuinely care about their needs.
  • Proactive – must be a self starter – will need to be able to come in and crack on.
  • Experience required – telesales (advantageous), credit hire/bodyshop industry experience (very advantageous), account management (strongly preferred), using a CRM system (essential).
  • Problem solving skills – preferred.
  • Organised – diary management, getting back to people, managing queries.
  • Team player – will need to be strong here as will need to liaise with sales, ops, accounts, etc considering everybody’s needs and priorities.

Our client are a growing organisation with a real sense looking after their staff and offering excellent routes to progress as well as offering a relaxed working environment and excellent benefits.

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