Level 1 Claims Handler

Michael Page
Glasgow City Centre, Glasgow
£15,500 per annum
21 Mar 2019
21 Mar 2019
Job role
The successful Level 1 Claims Handler will work within the businesses property claims department to provide an excellent service to our customers through pro-active use of the telephone and world class customer service. You will be responsible for handling and resolving a full portfolio of property claims by investigating, negotiating and finalising claims in line with guidelines and limits.

Client Details

The business, based in Glasgow, is one of the worlds largest global insurance groups. They provide their services across a range of fields, from life insurance, to home and car cover.


The successful Level 1 Claims Handler will be responsible for:
  • Handling and negotiating claims up to a value of £20,000.
  • Compliance to statutory regulations.
  • Develop and maintain relationships with internal and external customers.
  • To proactively handle claims aiming to settle cases within optimum time scales.
  • Investigation and evaluation of liability and quantum to achieve the desired resolution for all claims handled


The successful Level 1 Claims Handler will ideally have:
  • Excellent communication and customer service skills.
  • Previous experience in insurance claims.
  • Strong attention to detail to review and assess the information required.
  • The ability to juggle a variety of different claims at different stages of the claims process to meet set deadlines.

Job Offer

A competitive salary + benefits package.

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