AVP-Control Expert,KYC Ops

岗位职责:Impact on the Business/Function Drive effective design of material operational controls by:- Working with the businesses (RBWM, CMB and GBM) and Operations to review and critique front-to-back processes and controls - Ensuring risk and control standards (including the CCO Control Design Principles) are incorporated in the design of new processesDrive effective design, analysis and remediation of control measures by :-- Monitoring and analysing control measures to form opinions on the control environment- Ensuring effective and efficient balance of control effectiveness measures (including Risk & Control Assessments, Key Risk Indicators, test approaches, reviews, audits and judgment based attestations)- Analysing root cause of incidents and errors Identify thematic and systemic issues in the control environment by:-- Performing risk assessment deep dives initiated by trigger events such as internal and external incidents Identify emerging risks and potential operational incidents by:-- Developing indicators that, for instance, predict the impact of known risk triggers- Applying knowledge of control failings in other operational processes, locations etc in identifying similar control weaknesses across other locations. Customers / Stakeholders Build effective relationships with key stakeholders across KYC and Banking Operations and Lines of Businesses and leverage these relationships to:- Ensure that controls advice and guidance from CCO is welcomed and acted upon by stakeholders- Ensure that change activity (such as process, operating model and system changes) incorporates control requirements from the initial design onwards.- Ensure control remediation activities are robust, complete and sustainable.- Provide effective and insightful challenge- Ensure adherence to the Operational Risk Management Framework (ORMF) and operational risk policiesBuild effective relationships with key stakeholders within 2nd line of defence and Operational Risk and leverage these relationships to:- Contribute to proposed operational risk policy for the Business or FunctionLeadership & Teamwork - Advocate desired behaviours, promote positive activities in which people work.- Work effectively as part of a global, multi-skilled team with a range of expertise and experience. Leverage your experience to help others and be open to others helping you- Lead the effective delivery of communications and training interventions to embed behavioural change.- Balance your immediate responsibilities in region/business service with the priorities of the global team in order to deliver both.Operational Effectiveness & Control:Ensure that KYC and Banking Operations has a robust control environment and a strong risk culture through:- Ensuring Control Owners within Operations fully understand their responsibilities and are motivated and focussed on executing these responsibilities on a daily basis- Working with Control Owners to ensure compliance with the risk policies and control standardsApply and critique the definition and application of policies, control standards and procedures by:- Working with all lines of defence to influence the definition of group policies and control standards - Ensuring the control framework enforces policy standards 任职资格:
1. Essential RequirementsKnowledge- Clear understanding of operational risk and how it is managed- Knowledge of large scale business processes (within banking or other industries) and the risks inherent in these processesCapabilities- Intellectually curious and inquisitive- Able to analyse and interpret complex and varied information to generate insight - and then use this insight to develop concise and actionable conclusions and recommendations.- Able to develop creative solutions to difficult problems- Able to pro-actively identify and resolve issues with minimal supervision- Strong relationship management, collaboration and influencing skills with experience of positive, challenging interactions with senior management.- Strong written and verbal communication skills: ability to present complex issues simply and concisely,- Able to build productive working relationships with colleagues from different cultures and backgrounds and operate effectively within a globally dispersed team operating in different time zones.- Able to drive and successfully deliver multiple, wide-ranging priorities, often under stringent time pressures in a dynamic environment- Able to influence others;
able to build and led build transient informal teams to solve specific issues2. Desired RequirementsKnowledge- Detailed understanding of KYC Ops or Banking Operations or any risk function and the regulatory environment in which it operates.- Knowledge of commercial banking products and services;
knowledge of investment banking products and services - Understanding of risk/control frameworks and risk polices- Knowledge of best practice in risk management- Educated to degree level (or equivalent)Experience- Operating effectively in a complex, global organization- Experience of managing operational risk- Experience of designing and implementing process controlsCapabilities- Process design and/or process reengineering skillsExpertise in risk and control reporting - especially in defining and measuring leading risk indicators.