Senior Business Analyst

Capita Managed Services
20 Feb 2019
22 Feb 2019
Job role
Contract type
Full time

Join us as a Senior Business Analyst in Croydon & Central London (Full–time, Permanent)

At Capita, we support clients across a range of sectors, including local Government, central Government and other private sector organisations. We always need new talent to help us achieve our goals.

We are currently recruiting for interesting and exciting Business Analyst positions at the Home Office. The Home Office keeps the UK secure and prosperous; protects its citizens, residents and visitors and their property; and upholds rights, liberties and the rule of law. We lead on immigration and passports, drugs policy, crime and fire policy, counter–terrorism and work to ensure visible, responsive and accountable policing in the UK.

This role is an exciting opportunity for a dynamic and innovative person to be at the forefront of change in one of the great Departments of State. We are delivering significant transformation in order to continue keeping our citizens safe and our country secure. New technology and the fast–evolving nature of the threats we face mean we must adapt, and adapt fast, and with the UK leaving the EU, the need for change is greater than ever.

We need to boost our business analysis capacity to achieve this as the post holders will provide a key link between current and future business models, supporting and enhancing delivery on large scale and/or complex projects and programmes. The right person for this role will have a proven track record of business analysis, including in agile environments, with the ability to translate strategy and end–to–end business design into detailed outcomes relating to change initiatives.

The Role of a Business Analyst

Your role as a Business Analyst is to understand and analyse both user and business needs. You will ensure the outcomes are aligned with service vision and business strategy by contributing to the link between current and future business models, delivering to the business architecture.

You will challenge constructively and act as a critical friend to achieve solutions that are fit for purpose. You will facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs.

Typical Role Responsibilities

You will be responsible for;

Requirement gathering – Drive the research and gathering of business requirements against those articulated for the project determining the need and value of performing the activity based on the context

Process modelling – If required, employ a range of tools and techniques 'As–Is' and 'To–Be' business processes

Gap Analysis – Evaluate requirements against the "present state" (where we are) and "target state" (where we want to be) and identify opportunities to develop successful business requirements needed to make the transition

Impact Analysis – Analyse the potential consequences of a change and estimate what needs to be modified to accomplish that change and focus on scoping changes within the details of the overall project design identifying potential stakeholders

Benefit Analysis – Evaluate the strengths and weaknesses of identified benefits analysis and lead on identifying business–related actions that will assist with project delivery

Stakeholder Management & Engagement – Engage with business owners, business change leads and users to ensure delivery of common purpose

Facilitation – Work with business owners and business users to identify needs

System Analysis – Coordinate the work of systems analysis to ensure business needs are translated into solutions against identified time lines and work with technical leads to ensure business needs are translated into the technical solutions

Assurance & Quality – Apply recognised methodologies and audit test and quality gates

Traceability – Ensure the delivery of change is made against a fully auditable process

Business Improvement – Coordinate the work with Business Improvement teams and the identification of BAU enhancements and their solutions to ensure that defined project benefits are delivered

Business Solution Design – Engage with policy and strategy to ensure business systems, workflows and processes contribute to target operating model

Delivery Products Tools & Documentation – Ensure the delivery of change is made against a fully auditable process by producing/assisting with: frameworks; application of methodologies; operating model; functional specification; user cases; user stories; UAT plans and strategy; entry/exit and/or no/no go criteria; defect analysis; forms and templates; guidance; business case

Technical Competencies:

You will have, or show potential for:

An awareness of planning, risk & issue management, quality management & change control

A working knowledge of business case development, benefits management & knowledge management

A practitioner level of experience of requirements management, solutions development, business change & implementation and stakeholder engagement

Behavioural Competencies

You will have, or show potential for:

An awareness of visible leadership

Working with ambiguity

Inspiring others & culture change

A working knowledge of credible action, collaboration, influencing, conflict resolution, resilience & innovation

Typical Qualifications:

BCS International Diploma in Business Analysis

Successful applicants will be expected to go through vetting and Security Clearance

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