DEBT COLLECTOR

Location
Rest of Kenya
Salary
30,001 - 45,000
Posted
13 Feb 2019
Closes
13 Feb 2019
Job role
Accountant
Responsible for reaching out to customers to collect payment for overdue loans, or other payments.
  • Minimum Qualification: Diploma
  • Experience Level: Mid level
  • Experience Length: 2 years


Job Description

The Meru County Microfinance Corporation is a County Corporation established under the Meru County Microfinance Corporation Act, 2014 with the mandate of providing microfinance services to Small and Medium enterprises.

To ensure continued success and growth, we are seeking competent, dynamic, highly qualified and talented individuals to join our team in the following exciting and challenging positions. Interested candidates must have a proven track record of performance, possess excellent interpersonal, negotiation and communication skills. Computer proficiency, ability to meet deadlines and deliver under pressure is essential.

7. DEBT COLLECTOR - ONE (1) POSITION

Reporting to the Risk Manager, the Debt Collector shall be responsible for reaching out to customers to collect payment for overdue loans, or other payments.

Key responsibilities

• Tracking down customers who owe money from overdue loans and negotiate payment;

• Reviewing accounts that are behind on their payments to determine appropriate action;

• Contacting customers to collect overdue payments;

• Liaising with marketing and operation teams to resolve customer queries/complaints;

• Attending to customer enquiries;

• Discussing options available to customers who are facing pending court action/CRB listing in order to come to mutually acceptable arrangements which prevent further litigation action;

• Any other duties as assigned by the immediate supervisor.

Qualifications/ Experience;

The ideal candidate must possess the following qualifications and competencies:-

• Diploma in a Business-related field from a recognized institution;

• Minimum of 2 years' relevant work experience;

• Meets the requirements of Chapter Six of the Kenyan Constitution

NOTE: For all positions, the applicant must indicate the current and expected salaries in the application

How to Apply?

Please log in to see application instructions.