Credit Controller

Recruiter
Anonymous
Location
Burnley
Salary
8.00 - 8.00 GBP Hourly + GBP8.00/hour
Posted
15 Jan 2019
Closes
07 Feb 2019
Contract type
Interim
Hours
Full time
Ideal Recruit are looking for a part time Credit Controller to start work for an established client based in Burnley town centre.
Job Description:
* To recover unpaid fees from tenants and landlords; this can include individuals and businesses. The candidate will be responsible for looking after their own portfolio of properties
Job Responsibilities:
* To chase debtors for fees via email, telephone and letter.
* Processing credit/debit card payments.
* Negotiating payment plans when clients are facing financial difficulties
* Individuals will need to take a proactive approach to the role remembering at all times that there is a legally binding contract in place
* Communication between Landlords and branch and also the management centre, in relation to disputes & queries
* Updating cases with notes
* To maintain brand standards
* Liasing with other departments when necessary to resolve internal queries.
* Persistent approach towards debtors, remembering to be polite and professional at all times
* Obtaining evidence for court proceedings i.e. ledgers, communication history and terms & conditions.
Technical skills required:
* Ability to use Microsoft Excel and other Microsoft office programmes
* Professional telephone manners and skills.
* The use of a bespoke system (Linx) to read and explain ledgers
Knowlege and Expertise:
* Good numeracy skills and the ability to clarify financial matters clearly
* Good negotiation and communication skills
* The ability to be assertive and remain calm under pressure
* Good time management skills
Required experience:
* Previous credit control experience is preferable
* Must be decisive and confident
* A good understanding of current lettings legislation is ideal, but not essential.
* Confidence with maths is important
Additional aspects and demands to the role:
* Ability to multitask effectively and efficiently
* Ability to work alone and as part of a team
* High attention to detail
Hours: 30 Hours per week
Monday to Friday 11am–5pm (may be required to work later on Fridays in busier periods)
Pay rate: GBP7.83ph
TEMPORARY ON GOING
If interested in this position then please call Georgia at our office– (phone number removed)

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