Credit Controller

9.00 - 9.00 GBP Hourly + GBP9/hour
31 Dec 2018
28 Jan 2019
Contract type
Full time
Credit Controller
Immediate start
GBP9.00 p/h
Monday – Friday
8.45am – 5pm
Free parking

Working for one of the UK's top employers this is definitely a vibrant place to work. You should take pride in elevating standards, be ambitious to deliver the best possible customer service whilst aspiring to achieve personal and team targets. After twelve weeks a permanent contract will be offered to successful candidates. Full training will be given plus on going bite size training

The job involves making outbound calls to inform customers that invoices are due or overdue so will be advising customers to be prepared to make a swift payment and adhere to the agreed payment terms. You may have to investigate disputes and escalate issues so good communication and negotiation skills are essential. Experience is not essential if you have strong customer service skills.

* Working together as a team to reduce small level debt from customers on a monthly basis for an allocated region of the UK
* Making outbound calls to businesses to inform them that their invoice is about to be due and make sure they have the relevant details to make payment promptly
* Making outbound calls to customers who's invoices are overdue and investigate the reason why
* Resend any invoices, POD or whatever is required for the customer to be able to pay their invoice
* Ensure that any high risk accounts are brought to eh attention of the Supervisor
* Some days you may be required to answer inbound calls only but this will only be required once full training is given

The Successful Candidate:

* Confident on the phone
* Able to work efficiently within a fast paced environment
* Credit control experience would be beneficial
* Previous customer service experience
* Available immediately
* High attention to detail
* Confident IT skills

This is a temporary position that will lead to a perm role for the right person. Perm salary 18k + bonus, pension and staff discount.

Please contact (url removed) if you are interested in this role.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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