ERP Administrator - Contractual
- Acting as first line of support for ERP users by providing help on running transactions, identifying the source of a problem, and troubleshooting issues.
- Maintaining the system configuration by implementing continuous improvements on the system setup and configuration.
- Ensuring thorough system testing before going live.
- Preparing and delivering activity and progress reports, user guides, and step-by-step procedures to be dispatched to end users.
- Seeking out opportunities to apply IT Systems solutions to company problems and providing recommendations regarding technical solutions that will improve business processes.