Client Service Representative
- Recruiter
- Macquarie Group
- Location
- Sydney, New South Wales, Australia
- Salary
- Competitive
- Posted
- 14 Dec 2018
- Closes
- 17 Dec 2018
- Ref
- 5068110
- Contract type
- Contract
- Hours
- Full time
Want to join our successful Asset Management business?
Join our Client Services team and help us provide exceptional experiences to our Investors.
You will be responsible for managing external and internal client relationships and for providing services such as client reporting, whilst striving for continuous improvement. You will also possess the ability to prioritise and multi-task, within a diverse and fast-paced role.
In this role you will ensure delivery of service excellence to all clients, whilst providing clear, accurate and timely responses (both verbal and written) to adviser and investor enquiries. Your remit will include oversight of different asset classes and specialist investment products, trade confirmations (flows and share selection) and diverse queries relating to investment loans and dispute resolution. You will meet individual and team KPIs, ensuring tasks are completed to a high standard and in a timely manner, as well as continuously develop and maintain strong relationships with internal stakeholders and external clients.
You will be client orientated, always striving to deliver on client needs and expectations and have excellent written and verbal communication skills, including an exceptional phone manner. Additional experience with, and knowledge of investment markets, issues and regulations would be advantageous. You will have strong problem-solving skills whereby you probe data and offer suggestions and ideas regarding how to tackle issues, and lastly, you have effective time management and organisational skills including the ability to multi-task and prioritise work.
If you have a strong attention to detail, a focus on producing high-quality work, and you are motivated by continuous improvement, then this role would be a great fit.
If you believe you would be a great fit for this opportunity, please apply now.
Macquarie Asset Management (MAM; formerly known as Macquarie Funds Group) is a full-service asset manager, offering a diverse range of products including securities investment management, infrastructure and real asset management, and fund and equity-based structured products.
MAM comprises the following three divisions:
• Macquarie Infrastructure and Real Assets
• Macquarie Investment Management
• Macquarie Specialised Investment Solutions.
Find out more about Macquarie at www.macquarie.com/about
Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.
Advertised: 12 Dec 2018 AUS Eastern Daylight Time
Applications close: 31 Jan 2019 AUS Eastern Daylight Time
Join our Client Services team and help us provide exceptional experiences to our Investors.
You will be responsible for managing external and internal client relationships and for providing services such as client reporting, whilst striving for continuous improvement. You will also possess the ability to prioritise and multi-task, within a diverse and fast-paced role.
In this role you will ensure delivery of service excellence to all clients, whilst providing clear, accurate and timely responses (both verbal and written) to adviser and investor enquiries. Your remit will include oversight of different asset classes and specialist investment products, trade confirmations (flows and share selection) and diverse queries relating to investment loans and dispute resolution. You will meet individual and team KPIs, ensuring tasks are completed to a high standard and in a timely manner, as well as continuously develop and maintain strong relationships with internal stakeholders and external clients.
You will be client orientated, always striving to deliver on client needs and expectations and have excellent written and verbal communication skills, including an exceptional phone manner. Additional experience with, and knowledge of investment markets, issues and regulations would be advantageous. You will have strong problem-solving skills whereby you probe data and offer suggestions and ideas regarding how to tackle issues, and lastly, you have effective time management and organisational skills including the ability to multi-task and prioritise work.
If you have a strong attention to detail, a focus on producing high-quality work, and you are motivated by continuous improvement, then this role would be a great fit.
If you believe you would be a great fit for this opportunity, please apply now.
Macquarie Asset Management (MAM; formerly known as Macquarie Funds Group) is a full-service asset manager, offering a diverse range of products including securities investment management, infrastructure and real asset management, and fund and equity-based structured products.
MAM comprises the following three divisions:
• Macquarie Infrastructure and Real Assets
• Macquarie Investment Management
• Macquarie Specialised Investment Solutions.
Find out more about Macquarie at www.macquarie.com/about
Macquarie understands the importance of diversity and inclusion - our long history of success has come from being different. At Macquarie we value the innovation and creativity that diversity of thought brings. The one thing we all have in common is our focus on high performance. If you're capable, motivated and can deliver, we want you on our team.
Advertised: 12 Dec 2018 AUS Eastern Daylight Time
Applications close: 31 Jan 2019 AUS Eastern Daylight Time
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