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Front Office Data Control Analyst, Senior Associate

Own and manage FODC (Front Office Data Control) process
Monitor OCF (Operational Control Framework) checks to make sure the data used for the reconciliation is accurate
Take ownership of the timely investigation and resolution of exceptions
Liaise with internal teams to resolve exceptions in a timely manner
Provide client with daily summary and monthly MIS reports
Provide client front office system provider with intraday reports to resolve breaks where possible
Participate in local / global projects and initiatives, taking a lead role where required
Coordinate with internal departments to meet client needs
Have the ability to represent State Street in front of a client
Communicate effectively on issues / problems to the Client and to SSC management and ensure a proper and timely follow-up to ensure resolution

Individual Contributor

Display a culture of individual ownership of tasks to embed a clear individual sense of accountability in performing the role
Ensure that the highest level of the Code of Conduct is displayed in your behaviour
Provide appropriate management information as required to support business unit decision making
Support the 'Risk Excellence' culture within the business
Adhere to limits of delegation and escalation procedures required by your manager so that you comply with internal policies and external regulations