Operations Executive - FSO - Resourcing - Permanent - London
This is a fantastic opportunity to join the FSO TAS Operations team at EY, helping to drive the business forward in a planned and controlled way.
The Opportunity:
We are looking to recruit a new Operations Executive to support the continued growth of our Financial Services Transactions business. Sitting at the heart of the FSO TAS team, and acting as one of the 'go to' people for day to day queries, you will be working as a valued member of the Operations team.
Your Key Responsibilities:
With a focus on engagement management, people and internal communications, this is a pivotal role which also provides broader opportunities to work closely with all areas of the business in an Operations capacity.
We are looking for someone who can add real value by continually looking for ways to enhance and develop our practice management and wants to get involved in new initiatives. Your role will focus on the following areas:
Engagement Management:
People:
Internal communications:
This list is not exhaustive, and you can also expect to get involved with other Operations initiatives on an adhoc basis across a broad range of functions.
Skills and Attributes for Success:
As part of your role, you'll need to:
To Qualify for the Role you should be able to demonstrate:
What we look for:
You will have an Operations or similar practice management background (ideally from a Big 4 or consultancy background) with a desire to develop a broad skill set. You will work closely with Partners and Directors across the business, so the ability to build strong and effective relationships with stakeholders at all levels, delivering difficult messages at times, will also be key.
What working at EY offers:
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
About EY:
As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
Apply now.
The Opportunity:
We are looking to recruit a new Operations Executive to support the continued growth of our Financial Services Transactions business. Sitting at the heart of the FSO TAS team, and acting as one of the 'go to' people for day to day queries, you will be working as a valued member of the Operations team.
Your Key Responsibilities:
With a focus on engagement management, people and internal communications, this is a pivotal role which also provides broader opportunities to work closely with all areas of the business in an Operations capacity.
We are looking for someone who can add real value by continually looking for ways to enhance and develop our practice management and wants to get involved in new initiatives. Your role will focus on the following areas:
Engagement Management:
- Control and management of holding code process including regular follow up, data analysis and providing suggestions for process improvements.
- Hosting regular Engagement Review Committee meetings with Partners to discuss new engagement opportunities, and supporting the tracking of subsequent engagement performance.
- Supporting forthcoming implementation of a new IT system within the UK business, becoming a champion of change.
- Supporting the use of our offshore Global Delivery Services team.
People:
- Running our bi-monthly induction programme for new joiners, including co-ordinating the overall programme, meeting with new joiners on a 1-2-1 basis, and continually looking for ways to refresh and develop the programme.
- Supporting the Analyst programme lead to coordinate study leave dates, team rotations and prepare training materials for TAS induction and wider FS UK induction.
- Working with the L&D lead and coordinator on L&D activities, including assisting with the organising of the team offsite event and ongoing learning curriculum.
- Pulling together key management information for the Counsellor Connect Group and Talent review meetings and involvement in the organisation of these meetings.
- Involvement in organising social events for the FSO TAS UK team. As part of the social committee you will actively liaise with venues and negotiate costs ensuring consistency with allocated yearly social budget.
Internal communications:
- Supporting the team's Internal Communications program through maintaining and developing a communications plan, co-ordination of meetings, preparation of slide packs and team communications.
- Review and maintenance of key aspects of Internal Communications (e.g. intranet pages).
This list is not exhaustive, and you can also expect to get involved with other Operations initiatives on an adhoc basis across a broad range of functions.
Skills and Attributes for Success:
As part of your role, you'll need to:
- Develop a solid network within the FSO TAS team and wider business.
- Manage senior stakeholder expectations and ensure that you are flexible in your approach to dealing with issues.
- Be proactive in identifying, developing and implementing improvements in existing processes.
- Possess and utilise good Excel skills, and be confident in analysing data to draw conclusions and identify follow up actions.
- Be a confident user of PowerPoint.
- Contribute and support a range of FSO TAS Operations projects and initiatives, and deal with adhoc issues as they arise.
- Be comfortable with delivering timely, accurate and meaningful MI reporting.
- Have a flexible approach.
To Qualify for the Role you should be able to demonstrate:
- Good project management and time management skills, and the ability to balance multiple priorities by considering importance, level of urgency and other dependencies.
- Numeracy and strong analytical skills and have a high degree of accuracy and attention to detail. Experience of managing/tracking budgets would be desirable.
- An ability to work largely on own initiative and be proactive in developing and building knowledge.
- Effective team communication skills, and the ability to build good team relationships, as well as being a strong team player who is willing to "get involved".
- Confidence in dealing with senior stakeholders.
- Proactivity and flexibility, with the ability to pre-empt deadlines and pursue colleagues for relevant information.
- A desire to embrace and drive change, by highlighting opportunities for process improvements and seeking to implement best practice.
- An ability to learn new processes and skills quickly.
What we look for:
You will have an Operations or similar practice management background (ideally from a Big 4 or consultancy background) with a desire to develop a broad skill set. You will work closely with Partners and Directors across the business, so the ability to build strong and effective relationships with stakeholders at all levels, delivering difficult messages at times, will also be key.
What working at EY offers:
We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that's right for you
About EY:
As a global leader in assurance, tax, transaction and advisory services, we're using the finance products, expertise and systems we've developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we'll make our ambition to be the best employer by 2020 a reality.
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
Join us in building a better working world.
Apply now.
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