Billing Administrator - Fixed Term 12 months

Dublin South
12 Oct 2018
09 Nov 2018
Job role
PrePayPower is Ireland's first and largest dedicated supplier of Prepaid Electricity. We introduced the concept of electricity prepayment to the Irish marketplace and have acquired over 140,000 customers to date. Having recently entered the Domestic Gas market and GB market with Avid, we are the fastest growing prepayment supplier in this area. The Role We are looking for a target-driven Billing Administrator to work with the growing Revenue Protection team. This role requires an individual who has the ability to work on their own initiative and develop procedures and processes as the business continues to grow. The role will be an initial maternity cover contract with possibility to become permanent at the end of the contract due to planned growth of the team. The ideal candidate will be highly target-driven with strong experience working with Microsoft excel preferably in a utilities billing role. The role will involve a high level of excel based billing work and the successful candidate will be required to improve and streamline the existing billing process. Key Responsibilities Calculation and preparation of customer invoices Management of the Billing communications process Investigating and resolving exceptional billing queries from customers and other departments internally. Liaising with IT and Development departments re billing process improvement. Providing regular reports to the billing manager on all billing activity on a weekly & monthly basis. Assume the role of billing lead for any internal projects ensuring billing efficiency and process definition is achieved at all times. Required Skills & Experience A minimum of 2-3 years' experience in a utilities billing environment or numeracy based degree. Intermediate level excel experience is a minimum requirement. Excellent communication skills with the ability to articulate complex ideas effectively. Proven ability to work to strict targets to achieve individual and team objectives Previous utilities experience is preferred with energy supplier experience being a distinct advantage Proven ability to work in a self-directed and organised manner Excellent numerical & problem solving skills. Experience of working with a Customer Relationship Management system beneficial Excellent analytical, numerical and creative problem solving skills. Career Incentive and Benefits Competitive salary and bonus structure Great career progression opportunities Fast-growing company with strong market growth An energetic and friendly team environment Great staff social events, monthly beer and pizza, regular fruit drops and Friday breakfast. We are located in Dublin 18 - close to the Luas, M50 and major Dublin Bus routes Modern offices with excellent facilities