ASU Team Lead

Dublin West
12 Oct 2018
12 Nov 2018
Job role
Our client based in the South Dublin area is looking to recruit an ASU Team Lead for an immediate start. You will be joining an experienced ASU Team whose job it is to maximise collection payments and customer engagements on our serviced mortgage debt up to and including litigation or receivership.   Main duties include: Responsibility for focusing the team's attention on the set aims and objectives. Responsible for managing the quality and accuracy of the team's performance and production of work in a timely manner. Motivate the team and ensure that the performance of individuals meets the predefined standards. Monitor, measure and report on staff training and development plans and achievements within agreed formats and time-scales. Conduct monthly reviews with each team member. Keep up to date with current and relevant legislation. Assisting with recruitment and induction and to carry out any other ad-hoc duties as requested by the Head of Mortgage Servicing (ASU)   The ideal candidate will have the following:   APA /QFA qualified Knowledge of MARP, CCMA and CPC. Proven leadership experience with focus on coaching and development. With the ability to motivate and supervise team members at different levels, ensuring the delivery of results in a target driven environment. Previous Team Leader or Management experience with the capability to work flexible hours in line with business needs, sometimes at short notice. Excellent working knowledge of Word/Excel/Outlook   If this role is of interest to you, please apply with your updated CV for immediate consideration