Account Specialist for Spanish market

Dublin West
10 Oct 2018
17 Oct 2018
Job role
With a history going back more than 100 years, Intrum became the world's leading debt collection and credit management company in 2017, following the combination of Lindorff and Intrum Justitia. Today Intrum does business in 24 countries all over Europe. With more than 8,000 employees dedicated to help boost your business, and bringing your customers back to a life of sustainable spending, Intrum is here to help. As an Account Specialist you will manage the receivables ledger and early collections in the name of Intrum's client. Portfolios are to be handled professionally and efficiently with regard to maintaining strict security of all information acquired at all times.  You will be detail-oriented, organised and have the ability to communicate both written and verbally in Spanish and English. You will have experience in Accounts Receivable. Pre-due and early collection treatment, operating in the name of the client; Regular scheduled reporting on the above activities; Specified support services to enable the efficient operation of the collection services, including issuing copy invoices, despatching direct debit mandates and enriching the customer data; Managing a large portfolio of accounts Responding effectively to inbound and making outbound calls and communicating via letter and e-mail to enhance the collections process. Meeting or exceeding agreed standards of performance Being aware and complying with all company procedures, processes and policies Establishing relationship with customer Finance Department Report on ageing and open items in AR balances