AVP - Employee Relations

17 Oct 2018
20 Oct 2018
Contract type
Full time
Role / Responsibilities:
The AVP- Employee Relations is responsible for providing advice and expertise to management and HR Business Partners on performance management, disciplinary, grievance and investigatory matters.

The AVP-ER is responsible for the following advisory and delivery competencies:
  • Responsible for overseeing the employment matters for the entire APAC region by providing guidance to managers about performance management issues and conducting investigations for all complex and escalated issues, or those representing significant risk to the organization.
  • Consults and advises HRBP/management in APAC affiliates which include providing recommendations to reduce employment risk.
  • Develop and implement employee relations policies, procedures and guidelines including discipline, grievances and complaints.
  • Ensure operational consistency by monitoring and reviewing ER Manager formal documentation and strategies for responding to ER inquiries.
  • Develop approach for managing complex, ambiguous, and/or escalated ER issues. Determine when to escalate cases to the relevant HR Business partner.
  • Partner with ER lead, business Managers, Legal and HRBP's to provide resolutions for escalated or complex issues and concerns. Works with HR Business Partners, as needed, to resource and resolve ER issues.
  • Ensure consistent execution of performance management, disciplinary, grievance and investigatory matters by monitoring and reviewing formal documentation requirements and strategies for responding to ER inquiries.
  • Assist with ER reporting; analyze data, identify trends, work with the HRBP's and ERI lead to recommend solutions.
  • Communicate and ensure understanding by managers and employees of relevant laws, regulations, and organizational policies and answer non-standard questions by managers and employees as needed.
  • Conduct needs assessment, design, and deliver employee relations training for supervisors in partnership with T&OD.
  • Partner and coordinate with internal and external counsel to prepare for and, when necessary, attend mediations, arbitration, and other court proceedings.
  • Handle all aspects of a Reduction in Force including planning and execution.

The Department / Team:
The Employee Relations function is the Center of Expertise and primary point of contact for business leaders and HRBPs on matters relating performance management, disciplinary, grievance and investigatory matters.


  • Bachelor's degree required. MBA or Master's degree or equivalent preferred.
  • 8 to 10 years or more of progressively responsible HR related experience
  • Ability to resolve conflicts and diffuse employee related issues, concerns, situations
  • Ability to quickly evaluate alternatives and decide on a plan of action
  • Understand and know how to work in a matrixed model - both corporate, functional and geographic
  • Experience with dispersed workforce
  • Strong business acumen and analytical skills
  • Strategic/critical thinker with business acumen
  • Solid project management background and experience with HR technologies
  • Excellent facilitation, public speaking, interpersonal, and communication skills

Moody's is an essential component of the global capital markets, providing credit ratings, research, tools and analysis that contribute to transparent and integrated financial markets. Moody's Corporation (NYSE: MCO) is the parent company of Moody's Investors Service, which provides credit ratings and research covering debt instruments and securities, and Moody's Analytics, which offers leading-edge software, advisory services and research for credit and economic analysis and financial risk management. The Corporation, which reported revenue of $4.2 billion in 2017, employs approximately 11,900 people worldwide and maintains a presence in 41 countries. Further information is available at www.moodys.com.

Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.

Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.

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