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Card Operations, Team Lead

Responsibilities

Support and guide card processing team with regards to credit/debit/unsecured lending related application processing, post approval and maintenance activities
Good understanding of unsecured lending products and systems
Support business unit in activities such as new card launches, conversion activities & regulatory changes and advise process and system changes accordingly
Understand and suggest operational changes based on new regulatory and compliance directives

Qualifications
Requirements

Possess university degree and 4-5 years' of work experience in retail bank
Prior experience in card issuing and processing operations
A good understanding of operational risk, AML/CFT, CDD procedures with respect to retail banking/ card processing
Must be able to work independently
Strong interpersonal and communication skills
Good team player with strong organizational skills and ability to multi-task
Ability to build strong partnerships with internal business partners and inter-department associates
Strong problem-solving abilities to resolve issues and drive improvement initiatives
Proficient in MS Office software such as Word, Excel and Powerpoint

*LI-MLIU