Collection Agents

Dublin South
28 Sep 2018
29 Oct 2018
Job role
Our client based in the South Dublin area is currently looking to recruit Collection Agents for an immediate start.   Duties include:   ·        Contact customer by telephone to negotiate payment strategy ·        Ownership and responsibility for a designated book of debt ·        Ability to work a large volume of accounts ·        Achieve and surpass weekly and monthly collection targets ·        Compliant and customer focused collections ·        Manually update accounts and edit information gained from calls ·        Use new technology such as text and voice over text to maximize collections ·        Assisting with ad hoc administrative tasks as designated by Team Leader.   The ideal candidate will have the following: ·        1-2yrs experience in a similiar role ·        Ability to negotiate the optimum collection commitment for the company ·        Professional in approach and able to deal with a variety of individuals. ·        Excellent communication skills. ·        Numerate and Literate. ·        Working knowledge of Word/Excel/Outlook ·        Previous telephone experience. ·        Enthusiastic and positive.   If this role is of interest, please apply with your updated CV for immediate consideration