Business Process Analyst

Dublin West
25 Sep 2018
20 Oct 2018
Job role
Home Store + More are looking for a Business Analyst - BPA to join their expanding head office department. This is a wide ranging role where the successful candidate will work on a number of projects over the next 12 months, with a focus on an ERP improvement process. The candidate will work with business teams and IT solution providers to design new processes and solve process-related problems. The right candidate will provide support to the business within the area of new processes. They will receive an ERP Agility Toolkit training which will allow them to apply “light development” processes into the ERP system. This will allow the right candidate to fully prepare new processes when it comes to the ERP environment. Main responsibilities: Documenting as-is processes, suggesting change, documenting ideal processes Managing process change Leading process redesign workshops Educating business users responsible for managing and operating business processes Monitoring, measuring and providing feedback on process performance Facilitating process workshops that involve eliciting process requirements and liaising with users Applying their knowledge of business process to documenting processes   Ideal candidate: Will understand how ERP, BPM, CRM and BI tools operate Will have understanding of protocols like SOAP, WSDL, XML and other key protocols Must be able to see the big picture, understand project objectives and be able to apply their understanding of how processes should work to operational improvement initiatives. Ideally comes from operations, computer science or a business background. Will have retail experience 3rd level education Has an exceptional attention to detail Experienced in Process Review, will be able to present it during an interview Strong analytical background Be a problem solver Have excellent diagramming Have excellent communication skills with a proven ability to run workshops and meetings A good way of dealing with stakeholders, selling ideas to them and delivering excellent customer service Certifications: Lean/Six Sigma Certification BPM / BA certification