Collections Administrator

Dublin West
19 Sep 2018
20 Oct 2018
Job role
Our client is looking for a Collections Administrator for an immediate start to provide secretarial and administrative support to their collections department.   Duties Include: To perform administrative & client support duties and support the Collections Team in the delivery of a professional service. To provide secretarial and administrative support, including typing, minute taking, filing, data input, maintenance and management of information held by the Company as may be required. Check voicemails on a daily basis and respond to voicemails when appropriate and forward remaining messages to the relevant account manager Field both inbound and outbound call on all live accounts. Liase with MABS (Money Advice & Budgeting Service) and other debt management agencies on behalf of the collections team. To ensure that effective administrative procedures are in place for the control and management of all portfolios. To be responsible for the compiling and collating of statistics for the Company as may be required from time to time. To prepare and assist in the collection of data for such monthly, quarterly and annual reports as may be required from time to time. To undertake ongoing training and professional development, appropriate to the effective and timely discharge of the duties of the post. Ensure all department KPIs are consistently met as advised by the Collections Manager. To carry out any other ad-hoc duties as requested by senior management in the HR Department.   The ideal candidate will have the following; At least 2 years relevant experience in an Administrative/Office work environment Excellent MS office suite skills Excellent numeracy skills with knowledge and skills in the preparation and maintenance of records Excellent communication skills Be results oriented and client focused The ability to problem solve, pay attention to detail and deliver work to a high standard and to tight deadlines Ability to facilitate and support the work of team members   If this role is of interest to you, please apply with an updated CV for immediate consideration