- Generate customer statements of accounts and prepare aging reports in weekly basis.
- Follow up with customers regarding payments by calling daily , sending email & make visit if required .
- Tracking overdue accounts.
- Analyze customer statement of account & matching payments with particular invoices.
- Providing accounts information to internal departments & maintain updated customer's contacts info.
- Report to direct Manager for any problem or delay from any other parties related to customer problems, invoices details.
- Resolving queries both internally and externally around outstanding invoices.
- Resolves collections by examining customer payment plans, payment history, credit line; coordinating contact with the collectors.
- Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing report.